Top Customer Success & Experience Jobs in Lexington, KY

Supervises the Global Client Success team, coordinates workloads, develops training programs, oversees help desk functions, and monitors team KPIs to enhance client experience with laboratory submissions.

The Customer Success Associate manages sub-$2,500 renewal accounts, executes renewals using a playbook, and maintains Salesforce hygiene.

The Client Success Manager will manage 30-60 healthcare accounts, overseeing onboarding, ongoing account management, and identifying growth opportunities. Responsibilities include maintaining communication, tracking performance metrics, and preparing reports.

The Customer Support Specialist assists customers with inquiries, resolves booking issues, processes payments, and ensures a positive travel experience, while maintaining strong communication and problem-solving skills.

The Caption Translator will translate captions and subtitles, perform Machine Translation Post Editing, fix cultural translation issues, and ensure quality assurance in translations.

The role requires a proactive Client Success & Underwriting Specialist to support clients during the underwriting process, ensuring clear communication, managing information submissions, and enhancing client experiences while coordinating with insurance carriers and coaches.

Manage enablement programs for Go to Market teams, design learning experiences, analyze skills gaps, facilitate workshops, and measure program effectiveness.

The Vice President of Client Success at LawRank will lead the client success organization, ensure high client retention, develop revenue growth strategies, and establish a robust operating model while interacting with senior management and providing a strategic vision for client engagement.

Mainstay seeks to connect with potential candidates for future roles across various fields including engineering, analytics, product, sales, and operations.

Manage a portfolio of Risk partners to drive adoption, retention, and performance. Proactively identify and mitigate account risk, surface insights, coordinate escalations, and pursue upsell opportunities while collaborating across teams and tracking account health in CRM/Client Success tools.