Commercial Enablement Program Manager

The simple task of buying software, services, or tools at work has become hopelessly complicated at even the most innovative companies in the world. Today, enterprises spend $120T+ per year globally (>30 times larger than annual consumer e-commerce spend) and rely on vendors more than ever before to run their businesses.

Our cofounders started Zip in 2020 to address this seemingly intractable problem with a purpose-built procurement platform that provides a simple, consumer-grade user experience. Within the last 4 years, Zip has created a new category and developed the leading solution in this $50B+ TAM space. Today, the world’s leading companies like OpenAI, Snowflake, Anthropic, Coinbase, and Prudential rely on Zip to manage billions of dollars in spend.

We have a world-class team coming from category-defining companies like Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a $2.2 billion valuation and $370 million in funding from Y Combinator, Tiger Global, BOND, DST Global, and CRV, we’re focused on developing cutting-edge technology, expanding into new global markets, and—above all–driving incredible value for our customers. Join us!

Zip is Hiring for a strategic and hands-on Enablement Program Manager to build, deliver and reinforce enablement programs that allow our Go to Market teams to execute successfully. In this role you’ll partner with Sales, Product and Leadership teams to understand business objectives and design and lead learning experiences in support of those objectives.

• Develop and own the learning journey post-onboarding for our Commercial Sales and Business Development Representative Teams and own change management end to end

• Design, implement, and optimize learning programs including technical enablement, leadership development, and first 90 day programs

• Partner with subject-matter experts including PMM, Advisory, Services and Sales Leadership to build and maintain training content and other learning experiences

• Identify skills gaps use data, feedback, and performance insights to recommend actionable development plans for teams and individuals

• Own your learning journey using tools such as LMS platforms and learning analytics dashboards

• Facilitate enablement sessions and workshops for employees and leaders at all levels

• Measure program effectiveness using KPIs, feedback, and performance outcomes, and continuously iterate to improve

• Design and implement competency frameworks including certification paths to ensure employees are meeting and beating goals

• 4–7+ years of experience as a procurement practitioner or enablement in a high growth software environment

• Proven track record designing and scaling effective programs within high growth companies

• Experience working cross-functionally on complex projects with tight timelines

• Ability to analyze data and incorporate insights into learning strategy

• Excellent communication, relationship-building, and project management skills

• Growth mindset, curiosity, and a passion for helping people develop their potential
  

• Experience with the Zip as a platform

• Selling and/or consulting experience

• Facilitation, instructional design, and curriculum development skills

• Familiarity with LetterAI or LMS systems

• Knowledge of product GTM motions and sales productivity metrics

The salary range for this role is $120,000 - $145,000. The salary for this position is determined based on a variety of job-related factors that may include location, relevant experience, education, or particular skills and expertise.

At Zip, we’re committed to providing our employees with everything they need to do their best work.

• 📈 Start-up equity

• 🦷 Full health, vision & dental coverage

• 🚠 Team building events

• 🌴 Flexible PTO

• 💻 Apple equipment plus home office budget

• 💸 401k plan

We're looking to hire Zipsters and that means hiring people who take ownership, communicate openly, have an underdog mindset, and are excited to increase the pace of innovation for every business in the world. We encourage all candidates to apply even if your experience doesn't exactly match up to our job description. We are committed to building a diverse and inclusive workspace where everyone (regardless of age, religion, ethnicity, gender, sexual orientation, and more) feels like they belong. We look forward to hearing from you!