Top Senior Level Operations & Support Jobs in Las Vegas, NV

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Senior technical owner for enterprise support: reproduce and resolve complex issues end-to-end, define SLAs/severity/escalation, hand off clear tickets to engineering, build KB and onboarding, and synthesize product feedback.

The Director of Launch Management is responsible for ensuring operational readiness and accountability for every product launch, maintaining the Launch Calendar, coordinating cross-functional teams, providing visibility on launch status, and driving continuous improvement in the launch process.

Own and operate monthly commission processes, design and administer comp plans and SPIFs, draft compensation policy, manage commission tooling implementations, resolve disputes, and produce compensation analytics and reporting to ensure fair, scalable GTM incentives.

Lead analysis, design, and implementation of business processes to improve ERP-driven operations. Identify inefficiencies, model current/future processes, collaborate with IT/HR/Finance/Operations, test ERP changes, deliver training, maintain SOX reporting, resolve help desk tickets, and drive continuous process improvement.

Lead GTM systems strategy and roadmap, own Salesforce architecture and integrations, manage a Salesforce administrator, run implementations (including CPQ), maintain data governance, security, and documentation, and pilot AI-driven automation to improve revenue operations and data quality.

Manage and grow a remote helpdesk team while providing hands-on tier 2/3 support. Own ticket triage, SLAs/KPIs, onboarding/offboarding, M365/Google Workspace and Azure AD administration, endpoint management via Intune/MDM, vendor and asset lifecycle, security policy enforcement, documentation, and process improvement.

Own end-to-end revenue operations processes including deal desk and contract operations, partner and program operations, GTM onboarding and enablement, and RevOps initiative execution. Manage contract tooling, approval workflows, partner rules, vendor relationships, and migrations to the company CRM while enabling AEs and cross-functional stakeholders to self-serve and execute commercial processes.

Remote SAP Business Engagement Analyst to analyze, redesign, and optimize end-to-end SAP processes (FI/CO, MM, SD, PP). Lead process improvement using Lean/Six Sigma, support S/4HANA migrations, coordinate UAT, stakeholder workshops, change management, training, and deliver project reporting and ROI analyses to increase efficiency and system adoption.

Lead global hotels acquisition revenue operations: define acquisition strategy, own end-to-end funnel, optimize lead prioritization and onboarding handoffs, design incentive and quota programs, forecast and capacity plan, build analytical models, and partner cross-functionally to scale performance.