Top Senior Level Operations & Support Jobs in Las Vegas, NV

Lead end-to-end member and customer experience across Care, Customer Success, and Print/Ship Operations. Set multi-year operating model, own budget and unit economics, build and manage leadership teams, drive service levels and fulfillment throughput, manage vendor strategy, own technology and analytics roadmaps, and represent the function in executive reviews, client QBRs, and new business pursuits.

Provide high-touch administrative partnership to the COO: manage inbox and calendar, coordinate travel and meetings across time zones, track commitments and follow-ups, prepare meeting materials and reports, handle confidential information, support recurring deliverables and light research, and occasionally travel with the COO for on-site support.

Provide end-to-end operational and policy support for the Board of Directors and committees: coordinate meetings/logistics, prepare legally defensible minutes, ensure bylaw and governance compliance, manage ethics disclosures and rosters, oversee budgets and procurement, support executives and board leadership, monitor performance and action items, and maintain confidentiality.

Provide high-level support to the Chief Legal Officer by managing complex calendars, travel, expenses, and communications; coordinate cross-functional initiatives across Legal, Compliance, Government Affairs, HR, ESG, and Corporate Secretary; support Board and committee meetings end-to-end; prepare reports, presentations, and meeting materials; plan leadership events and offsites; track action items and follow up with stakeholders; maintain strict confidentiality and provide occasional in-person support in the New York office.

Manage multi-site IT support operations for a manufacturing organization: lead L1/L2 teams, resolve hardware/software issues, oversee infrastructure, enforce cybersecurity, coordinate vendors, manage imaging and deployments, document systems, and align IT with production goals.

Provide Tier 3 escalated help-desk support for AssetWorks and third-party systems. Perform installs/upgrades, maintain hosted/on-prem environments, troubleshoot databases, web servers, Crystal Reports, and networks, analyze logs, manage escalated tickets, create knowledge-base content, mentor staff, and provide rotating after-hours support.

Manage and complete account transitions and repapering from client signature through operational close. Oversee transfers, custodial requirements, reconciliations, quality control, exception resolution, and stakeholder coordination. Drive stalled accounts to completion, validate Shared Services work, monitor processing metrics, and support continuous improvement and automation efforts.

Lead and own end-to-end migrations for enterprise clients across 30+ EMR systems. Build repeatable processes, KPI dashboards, capacity models, and QA frameworks. Coach and grow a migrations team, drive CSAT and time-to-migration improvements, and translate operational insights into prioritized product and engineering changes.

Lead a segment of claims operations, managing people, performance, reserving, and compliance across P&C lines. Drive expense and risk management, stakeholder partnerships, continuous improvement, and ensure regulatory adherence while serving as escalation contact for complex claims.

Lead Revenue Operations to align Sales, Marketing, and Customer Experience through forecasting, pipeline modeling, CRM governance (Salesforce), AI-enabled automation, and global team leadership to drive predictable, scalable revenue.