Top Operations & Support Jobs in Kansas City, MO

Provide regional end-user support for enterprise business applications: troubleshoot issues and integrations, document incidents and workarounds, develop test cases and perform system testing, create training and SOP materials, maintain process flows, and recommend process/configuration improvements. Collaborate with PMs, BAs, developers, and infrastructure teams; support after-hours and occasional travel as needed.

Manage daily scheduling and staffing for a client security program, maintain rosters and reports, coordinate onboarding and training, resolve payroll discrepancies, generate operational reports, and support workforce retention and operations management.

The Operations Director will manage budgets, oversee manufacturing plans, lead cost reduction initiatives, and implement quality processes while ensuring employee safety and communication across teams.

The Director of Solutions for Commercial Enablement will lead customer engagement, develop logistic solutions, and ensure operational execution of bids. This role collaborates cross-functionally with teams to support business development and requirements translation.

The Monitoring Specialist ensures federal program compliance through monitoring activities, report development, recommendations for improvement, and training support. They manage schedules for monitoring activities and draft technical assistance documents based on findings.

Manage incoming service requests, create and maintain work orders, schedule and dispatch field technicians and installation teams, coordinate with customers and internal teams, monitor open jobs for timely completion, and maintain accurate records in service and scheduling systems to ensure smooth field operations and customer satisfaction.

Provide high-level administrative support to executives including schedule management, communications liaison, information preparation, representing executives, handling confidential information, and facilitating organizational interactions to maximize executive productivity.

The SkillBridge Operations Trainee program offers service members practical training in operations, sales, finance, and supply chain, facilitating transition to civilian careers.

Provide operational support for Cboe exchange trading platforms: monitor environments, escalate anomalies, assist customer and exchange support, run basic SQL/UNIX queries, update documentation, and learn platform APIs and workflows under senior mentorship.

The On-Board Courier is responsible for secure, rapid delivery of high-value items, requiring flexibility and efficiency in transport across airlines, while ensuring safe handling and communication throughout.