Top Customer Success Jobs in Jacksonville, FL

Manage a team of 10-12 agents for Payroll Tax; ensure productivity, train, coach, and improve customer experience through effective management and communication.

Support mid-market customers through the buying journey by providing technical guidance, showcasing product value, and leading customized demonstrations while collaborating with sales and product teams.

The Sales Engineer Intern will engage with the sales team, learn products, assist in technical demonstrations, and use analytical skills to present solutions to potential customers.

The Manager of Customer Care will oversee daily operations in the ePay customer service area, ensuring team objectives are met, managing workflows, and continuously improving customer service processes.

Provide technical support to customers, resolve inquiries, and ensure high customer satisfaction while collaborating with the support team.

Teach Patient Care Technician program through live classes, provide student support, grade projects, and engage with students via email and SMS.

The role involves designing digital customer engagement strategies, administering Gainsight, monitoring customer health, and collaborating across teams to enhance customer success.

The Data Partnerships Enablement Manager supports teams with new data partnerships, focusing on post-integration strategy, documentation, training, reporting, and optimization to leverage data effectively.

The Conversion Rate Optimization Specialist will drive performance through A/B testing, analyze metrics for customer acquisition campaigns, and collaborate with teams to optimize sales funnels.

The Customer Success Manager at CDW focuses on maximizing customer value through Cisco solutions, managing relationships across sales and service teams, and ensuring customer satisfaction and solution adoption.