Top Operations & Support Jobs in Jacksonville, FL

Guide back-end operations, support team growth, establish processes, assist in financial management and legal research, and execute branding strategies.

As a Venture Executive, you will run a venture with full accountability for product direction, customer acquisition, operations, and financial performance, leveraging AI for product development and growth.

The Senior Channel Strategy & Operations Manager will define growth strategies and lead initiatives to enhance Grafana's channel business, collaborating with cross-functional teams, managing partner programs, and analyzing business performance.

As a Fraud Operations Specialist, you will investigate fraud cases, analyze risk scores, collaborate across departments, and improve fraud detection processes. You will use data analysis to ensure compliance and support the overall efficiency of claims management.

Author and maintain funds management manuals, SOPs, workflows, process maps, job aids, and training materials. Support workshop documentation, document governance processes, facilitate interviews, and ensure adherence to documentation standards and best practices.

The Manager, Payment Operations oversees payment processes, ensures compliance, manages vendor relationships, and drives operational efficiency and automation strategies.

Lead Buildertrend's end-to-end payments risk and operations: merchant onboarding, underwriting, transaction monitoring, disputes, chargebacks, and portfolio management. Build AI-assisted fraud prevention, scale automation, embed risk controls with Product and Engineering, develop analytics and governance, and grow a high-performing team to balance risk and business growth.

The Payroll Analyst ensures accurate payroll processing, compliance, and support for payroll operations, audits, and stakeholder inquiries while leading process improvements.

Support, maintain, and optimize endpoint environments, deploy software updates, troubleshoot issues, and ensure security compliance for all organizational endpoints.

Partnering with the CEO, lead strategic initiatives and build business operations. Facilitate executive alignment, create KPI frameworks and dashboards, run cross-functional execution, improve communication, and remove operational friction to drive company-wide results.