Top Operations & Support Jobs in Jacksonville, FL

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Lead AI-enabled revenue forecasting, maintain executive dashboards, ensure CRM data governance (Salesforce), and integrate revenue, compliance, and learner data. Partner cross-functionally to translate analysis into actionable insights, optimize renewals and pricing, and reduce operational toil for Development and Partnerships.

Lead pre-sales operations for Solutions Engineering and Consulting: drive forecasting, deal inspection, territory and capacity planning, variable compensation operations, AI/automation initiatives, executive reporting, and cross-functional alignment to accelerate deal velocity and revenue growth.

Monitor real-time card transaction activity across multiple platforms to identify and investigate suspicious behavior. Classify fraud types, manage disputes and chargebacks end-to-end per Visa/Mastercard rules, escalate appropriately, communicate with cardholders and stakeholders, reconcile GL items related to disputes, produce accurate case documentation, and contribute to fraud trend reporting and detection rule improvements.

Remote account manager responsible for scheduling and managing benefit counselor appointments, handling client calls and emails, maintaining client records, rescheduling and reminders, assisting with enrollment questions, performing data entry and reports, preserving confidentiality, and supporting special projects and administrative tasks for the benefits team.

Review user accounts and transactions to detect fraud using internal tools and SOPs. Make accurate, high-volume case decisions, escalate exceptions, meet productivity and quality KPIs, track time, and work weekends.

The Mission Success Operations Manager will build and optimize processes for the Mission Success team, focusing on post-sales efficiency and customer success through automation and effective resource utilization.

This is a form for internal candidates to apply for open roles at Future Tech, allowing employees to grow their career by applying internally.

Lead an established small business as CEO with full P&L ownership. Drive operations, team development, customer and vendor relationships, budgeting, forecasting, and growth. Ensure safe, compliant, and efficient operations while delivering measurable improvements in revenue, profitability, and cash flow and preparing for long-term ownership transition.

Administer and configure the HEI Apply SaaS platform: build workflows, forms, notifications, permissions, and reports; support integrations, testing, onboarding, user training, and continuous improvement for higher-education admissions and student lifecycle processes.