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Top Customer Success Jobs in Jacksonville, FL

988+ Job Results
15 Days Ago
Jacksonville, FL
Remote
2,000 Employees
54K-116K Annually
1-3 Years of Experience
2,000 Employees
54K-116K Annually
1-3 Years of Experience
Beauty • eCommerce • Food • Pet • Retail
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
15 Days Ago
Jacksonville, FL
Remote
1,500 Employees
71K-88K Annually
5-7 Years of Experience
1,500 Employees
71K-88K Annually
5-7 Years of Experience
Consumer Web • eCommerce • Fashion • Retail
The Metadata Curation Specialist II role focuses on improving and maintaining the integrity of GOAT Group's product catalog metadata. The specialist will curate data, engage with cross-functional teams, conduct QA, and suggest process optimizations. They will also train others on catalog tools and debug metadata issues.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+30 More
15 Days Ago
Jacksonville, FL
Remote
5,300 Employees
1-3 Years of Experience
5,300 Employees
1-3 Years of Experience
Healthtech
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
Top Benefits:
401-K
Adoption Assistance
Company Outings
+13 More
15 Days Ago
Jacksonville, FL
Remote
168 Employees
70K-90K Annually
5-7 Years of Experience
168 Employees
70K-90K Annually
5-7 Years of Experience
Digital Media • Marketing Tech • Social Media
The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.
15 Days Ago
Jacksonville, FL
Remote
148 Employees
5-7 Years of Experience
148 Employees
5-7 Years of Experience
Fitness
The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.
15 Days Ago
Jacksonville, FL
Remote
473 Employees
7+ Years of Experience
473 Employees
7+ Years of Experience
Biotech • Pharmaceutical
The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.
15 Days Ago
Jacksonville, FL
Remote
180 Employees
75K-85K Annually
1-3 Years of Experience
180 Employees
75K-85K Annually
1-3 Years of Experience
Edtech • Social Impact • Virtual Reality
The Customer Implementation Specialist is responsible for overseeing the installation and setup of Transfr's solutions, providing client training and support, and fostering strong relationships with clients during the rollout phase. This role involves both on-site and virtual work to ensure successful implementations and addressing any issues that arise.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
15 Days Ago
Jacksonville, FL
Remote
385 Employees
47K-93K Annually
1-3 Years of Experience
385 Employees
47K-93K Annually
1-3 Years of Experience
Digital Media
The Customer Support Analyst is responsible for analyzing customer support data to provide insights that enhance decision-making and improve user experience. This role entails data collection, reporting, tracking key performance metrics, analyzing customer feedback, and collaborating with cross-functional teams to identify process improvement opportunities using the latest technologies.
Top Benefits:
401-K
Company Outings
Dental Insurance
+16 More
15 Days Ago
Jacksonville, FL
Remote
1,050 Employees
3-5 Years of Experience
1,050 Employees
3-5 Years of Experience
Healthtech • Logistics
The Training Specialist 3 will manage technical training programs, serve as a Subject Matter Expert on various Navy systems, and provide instruction on TACNET operations while also coordinating training events and support for program management reviews.
15 Days Ago
Jacksonville, FL
Remote
354 Employees
7+ Years of Experience
354 Employees
7+ Years of Experience
Cloud
As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.
Top Benefits:
401-K
Company Outings
Dental Insurance
+10 More
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