Top Customer Success Jobs in Jacksonville, FL
The Junior Global Logistics Specialist will coordinate with logistics companies to ensure timely and economical outbound shipments. Responsibilities include reporting discrepancies, maintaining TMS vendor rates, researching lost shipments, and supporting daily logistics functions. Bilingual communication and excellent organizational skills are required.
The Metadata Curation Specialist II role focuses on improving and maintaining the integrity of GOAT Group's product catalog metadata. The specialist will curate data, engage with cross-functional teams, conduct QA, and suggest process optimizations. They will also train others on catalog tools and debug metadata issues.
The Billing Support Associate will be the primary contact for customer inquiries related to billing and accounts receivable for MatrixCare's Home Health and Hospice solution. Responsibilities include answering questions, resolving issues, documenting customer interactions, and ensuring customer satisfaction with technology solutions.
The HubSpot Strategist will act as the strategic account lead, developing strategies to achieve project goals while building strong relationships with senior-level clients. They will monitor client health and performance, ensuring exceptional customer experiences and satisfaction through effective communication and timely strategy delivery.
The Senior Enrollment Specialist will ensure the seamless enrollment of registered dietitians, focusing on compliance with Medicaid and Medicare requirements, maintaining accurate provider records, and resolving discrepancies with state agencies. The role involves coordination with other departments and participation in quality improvement initiatives to enhance enrollment processes.
The Contract Senior Study Start-Up Specialist oversees and leads all start-up activities for assigned clinical studies, ensuring compliance with regulations and internal procedures. Responsibilities include preparing necessary documentation for ethics and regulatory approvals, maintaining study start-up metrics, guiding Clinical Trial Managers, and supporting patient recruitment efforts. They also negotiate study budgets and contracts while continuously seeking improvements in the start-up process.
The Customer Implementation Specialist is responsible for overseeing the installation and setup of Transfr's solutions, providing client training and support, and fostering strong relationships with clients during the rollout phase. This role involves both on-site and virtual work to ensure successful implementations and addressing any issues that arise.
The Customer Support Analyst is responsible for analyzing customer support data to provide insights that enhance decision-making and improve user experience. This role entails data collection, reporting, tracking key performance metrics, analyzing customer feedback, and collaborating with cross-functional teams to identify process improvement opportunities using the latest technologies.
The Training Specialist 3 will manage technical training programs, serve as a Subject Matter Expert on various Navy systems, and provide instruction on TACNET operations while also coordinating training events and support for program management reviews.
As a Technical Customer Success Manager, you'll be the primary post-sales contact for major customers, ensure effective communication, manage customer accounts, oversee implementations, and help customers realize business value through Kong's API platform. You'll collaborate with internal teams and tackle complex technical challenges, all while striving for customer satisfaction and expansion.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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