Top Customer Success Jobs in Jacksonville, FL
As a Senior Support Engineer at HashiCorp, you will troubleshoot complex issues related to Vault, engage with customers for debugging, document activities, collaborate with various teams, and contribute to product documentation. You will also mentor new hires and participate in on-call support rotations.
As a Customer Success Manager at Mighty, you will train on their proven track record, create success plans for hosts, anticipate key moments for hosts, manage risks to relationships, and ensure effective communication between hosts and teams to enhance their results.
The Investor Relations Specialist will research and establish partnerships with institutional investors, particularly in the US, while collaborating with the team to align product strategies with market opportunities. They will leverage expertise in corporate finance and investment strategies to propose financing solutions, focusing on building strong investor relationships and effectively communicating DoraHacks’ mission.
The Strategic Customer Success Manager at SentiLink is responsible for maintaining relationships with strategic accounts, onboarding new customers, developing an understanding of fraud solutions, and collaborating with various teams to ensure customer success through consultation and performance analysis.
The Marketplace Specialist is responsible for expanding Canibuild’s marketplace presence in the US by driving new sales, enhancing client satisfaction, and optimizing marketplace services. This role involves building client relationships, using data analytics for performance insights, delivering presentations, and adapting strategies based on market trends.
In this role, you will serve as the primary point of contact for strategic SMB customers, drive customer success through onboarding, relationship-building, and facilitating pilot deployments, while collaborating with various teams to implement new initiatives and gather feedback for product improvements.
The Blaster role involves providing blasting services at customer sites, conducting field tests for explosives, interpreting drill patterns, arranging detonations, and ensuring safety protocols are followed. Responsibilities include coordinating with personnel, completing necessary paperwork, and complying with safety regulations and policies.
The Customer Experience Specialist role involves providing exceptional service to customers reaching out via phone, email, and chat. Responsibilities include managing live event support, troubleshooting technical issues, documenting interactions, processing sales inquiries using CRM, and providing administrative support to the sales team.
As a Participant Support Specialist, you'll support Spanish-speaking customers by providing tier 2 educational and technical assistance. You'll manage inquiries via phone and email, troubleshoot technical issues, maintain product tools, and collaborate with various departments to ensure customer satisfaction.
The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.
Top Companies in Jacksonville, FL Hiring Customer Success Roles
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