Top Tech Jobs & Startup Jobs in Jacksonville, FL

The Field CTO serves as a strategic conduit between Sonar's leadership and enterprise technology leaders, focusing on market evangelism and technical advisory, enhancing brand reputation, engaging customers, and shaping product roadmaps.

Owner of end-to-end client relationships and new business origination for RIAs; manage pipeline and CRM, drive product adoption, share client feedback cross-functionally, develop growth strategies, and travel to clients and conferences (under 50%).

Upstart invites candidates to join their Product Talent Community for future job opportunities in their innovative and inclusive lending solutions. Members receive updates on roles that match their skills.

Lead and coach a team that investigates disability and absence claims, ensuring adjudication accuracy, compliance, and strong customer experience. Manage performance, training, quality reviews, call monitoring, and administer concurrent claims (e.g., STD, FMLA, PFML). Escalate issues and drive process improvements to meet business objectives and expense targets.

Lead IT as a product for a ~800-person remote company: build AI-first service delivery, architect enterprise-grade identity and device trust (Okta, Jamf), govern a 200+ app SaaS portfolio, own major incident response, partner with Security on zero-trust and compliance, and scale a globally distributed IT team while enabling enterprise sales.

Lead advanced analytics and ML efforts to extract insights from large-scale historical data, design features and data representations for models and LLM/agentic systems, partner with product and engineering to build data pipelines and prototypes, evaluate AI workflows, and drive innovation through experiments and empirical analysis to inform product strategy.

Lead and scale the enterprise customer success function for Zocks, managing a team of Enterprise CSMs to drive adoption, value realization, renewals and expansion with large RIAs, broker-dealers, banks and financial firms. Build playbooks, metrics, and cross-functional partnerships while personally engaging executive stakeholders to ensure measurable customer outcomes.

Manage and grow enterprise B2B SaaS customer relationships, driving adoption, measurable outcomes, retention, renewals, and expansion revenue. Develop account and engagement strategies, lead business reviews, enable users, identify risks and opportunities, and manage renewal and expansion pipelines. Act as a strategic advisor and commercial owner while collaborating with Sales, Support, Product, Engineering, and Legal. Represent customer feedback internally and influence the product roadmap.

Conduct strategic and financial analysis, evaluate market opportunities and M&A targets, build valuation models, support due diligence, research competitors, and prepare executive and Board presentations. The role partners with business leaders on product strategy, market entry, competitive positioning, operational improvements, annual planning, and long-range transformation initiatives.

Own and optimize the end-to-end marketing technology stack: roadmap, tool selection, implementations, integrations, documentation, governance, and performance metrics. Partner with IT, Sales Ops, Analytics, and Legal to ensure data flows, adoption, and ROI while supporting onboarding and ongoing optimization.