Top Tech Jobs & Startup Jobs in Jacksonville, FL

Provides empathetic customer and provider support through chat, messaging, and phone. Resolves technical, insurance, billing, and platform questions; documents interactions; meets service, quality, response-time, and productivity expectations; escalates issues when needed; participates in coaching and training; identifies recurring problems; and collaborates with Product and internal teams to improve the support experience.

Lead product marketing for cloud data protection: define strategy and positioning, run GTM launches and campaigns, produce content and sales enablement, manage competitive and analyst relations, and partner cross-functionally to drive revenue, adoption, and market awareness.

Conduct enterprise information technology audits and assessments focused on cybersecurity, cloud technologies, systems infrastructure, applications, and internal controls. Plan audit scopes, test control design and effectiveness, evaluate technology risks, perform fieldwork, and provide value-added recommendations. Advise audit associates and technology and business management while collaborating with stakeholders to mitigate risks and meet project timelines.

Own Babylist’s SEO, AEO, and GEO strategy across traditional search and AI-powered platforms. Lead the organic search roadmap, technical SEO, content standards, measurement, AI-driven systems, brand search attribution, and agentic commerce initiatives. Partner with Marketing, Engineering, Editorial, Merchandising, and Partnerships to increase visibility, citations, registry signups, and revenue.

Serves as the senior-most business systems architect and final technical authority across CRM, billing, marketing operations, revenue, and integration platforms. Defines target-state architecture, modernization and decommissioning strategies, technical roadmaps, solution designs, and build specifications. Partners with executive stakeholders, resolves cross-system design decisions, evaluates build-versus-buy choices, manages risks and tradeoffs, and maintains architecture documentation. The role supports Salesforce, Marketo, Zuora, CPQ, quote-to-cash, and order-to-revenue systems.

Leads B2B CRM implementations from discovery through adoption. Translates client goals into project plans, manages scope, budgets, timelines, risks, and delivery teams, configures Unanet CRM, coordinates data migration and integration, provides demonstrations and training, monitors professional services outcomes, and resolves escalations. Requires strong project management, client communication, and organizational skills, with travel up to 25% annually.

Own the full sales cycle for the Dallas territory, including prospecting, pipeline management, market research, relationship development, product presentations, contract negotiation, and closing. Build relationships with small-business prospects, meet quotas, generate new business, represent Justworks, and provide customer insights to internal teams. The role includes 25% local travel for networking events, trade shows, and client meetings.

Own consumer lending credit risk analysis across underwriting, originations, loan performance, loss mitigation, collections, and recovery. Develop recommendations for credit policy, analyze delinquency and loss drivers, design testing strategies, contribute to risk model development and monitoring, and improve application funnels. The role requires strong SQL and Python skills, quantitative analysis, autonomous problem-solving, and clear communication with executives, product, engineering, finance, and lending partners.

Supports radiology providers through inbound and outbound calls, answers workflow and platform questions, troubleshoots issues, documents interactions accurately, and escalates system or workflow concerns. The role collaborates with internal teams, participates in training and quality reviews, and delivers timely, professional, service-focused provider support.

Build and ship a full-stack data collection and search platform for defense and intelligence users. Develop frontend, backend, data ingestion, storage, indexing, APIs, and agentic AI capabilities using TypeScript, React, Tailwind, Node.js, PostgreSQL, and AWS. Partner with mission owners, customers, designers, and engineers to translate intelligence workflows into intuitive, mission-ready products supporting information analysis and visualization.