Top Tech Jobs & Startup Jobs in Jacksonville, FL

Investigate commercial liability claims with timely, cost‑efficient field investigations. Maintain claim inventory, follow policies and budgets, set reserves, negotiate limited settlements, attend mediations, document file activity, and manage litigated files for Gulf Coast and Midwest states.

The VP of Strategic Customer Engagement will lead customer post-sales efforts, focusing on retention and technical escalations while collaborating with teams to enhance customer experience and revenue growth.

Lead HRIS and talent systems (primarily Workday): configure and deploy updates, ensure data integrity, build reports/dashboards, support users via Jira, drive roadmap and integrations, train HR staff, and partner cross-functionally to improve HR processes and compliance.

Lead day-to-day operations, drive team performance through KPIs, partner cross-functionally to remove operational gaps, optimize workflows, support change management, use data to inform strategy, coach supervisors and specialists, ensure compliance and member safety, and escalate/resolve complex issues while handling sensitive information per HIPAA.

Lead product for advisor experience, owning AI Chat, cost-to-value modeling, and a new advisor mobile app. Ship weekly enhancements, run customer research, write PRDs, QA, grow and lead the advisor team, and deliver selling and marketing tools that help advisors book more business.

Manage and grow client relationships, serve as primary point of contact for strategic accounts, drive revenue retention and expansion, coordinate cross-functional teams to meet client needs, and report on account performance and forecasts.

Develop and maintain performant web applications in Go and Vue.js, design and implement RESTful APIs, optimize SQL queries and schemas, collaborate with product and design, participate in code reviews and testing, and work with cloud providers and CI/CD to improve platform performance and reliability.

Design, build, and operate an enterprise AI platform: automate provisioning with IaC, deploy zero-downtime cloud services, enforce security and observability, review code, mentor engineers, and participate in 24/7 on-call rotation.

Own product roadmaps and execution for fintech products; gather customer insight, define requirements, collaborate with engineering and operations, drive launches, measure performance, and iterate to deliver business value.

Own and grow relationships with channel partners to drive partner-sourced and partner-influenced revenue. Recruit, onboard, and train partners; run joint business planning and enablement; coordinate with sales, marketing, and product; track partner performance and pipeline in CRM; enforce deal registration and represent the company at partner events and conferences.