Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage a large portfolio of commercial and mid-market customers to drive adoption, value realization, retention, and expansion through one-to-one, one-to-many, and digital engagement. Build trusted advisor relationships, conduct success reviews, develop success plans, lead escalations, host virtual office hours and webinars, create scalable enablement content, and partner cross-functionally to improve onboarding and self-service resources.

Lead the onboarding and implementation of new clients for iCareManager, managing projects, conducting training, and ensuring client satisfaction throughout the process.

Build and maintain Python tools for web scraping, automation, integrations (Airbnb, marketplaces), ad automation, chatbots (Chatwoot), workflow automation (Spiffworkflow), automated tests, and data analysis.

Evaluate and annotate AI-generated responses, write prompts and expected outputs, provide structured feedback, maintain high-quality training datasets, and collaborate with engineers to improve LLM performance and evaluation workflows.

Serve as strategic HR partner to Rx Operations leadership: design talent strategy, organizational design, performance and talent management, manager coaching, employee relations, and data-driven people insights to drive culture and workforce scaling in a fast-growing healthcare operations environment.

Serve as strategic HR partner to the COO for Rx Operations, designing talent strategies, organizational design, performance and talent management, manager coaching, employee relations, and data-driven people insights to support growth and ensure regulatory-compliant, high-performing teams.

Own and build the West Coast territory (CA, AZ, WA) from scratch: prospect and close new clinic partners via outbound sales, manage pipeline in HubSpot, represent Fresh in the field, and coordinate with marketing, onboarding, and compliance to ensure smooth clinic onboarding and retention.

Lead and optimize risk adjustment data submissions (CMS, HCCs, HEDIS), develop and maintain reporting, validate data integrity, oversee vendors, support audits (RADV), mentor analysts, and recommend process improvements to maximize risk scores and quality payments.

Serve as strategic HR partner to Rx Operations leadership, designing talent strategies, org design, succession planning, performance and talent management, complex employee relations, manager coaching, and using people data to drive culture and engagement across a fast-growing healthcare operations business.

Design, build, and scale enterprise AI solutions including LLM, RAG, and AI Agent systems. Develop cloud-native architectures (Azure/AWS), integrations, MLOps/CI/CD, model monitoring, and governance. Collaborate with stakeholders to translate business needs and drive AI adoption with measurable outcomes.