Top Tech Jobs & Startup Jobs in Jacksonville, FL

The Fraud Risk Analyst II oversees fintech partners within a Banking-as-a-Service program, conducting fraud monitoring, reviews, trend analysis, escalations, and regulatory compliance activities. The role prepares management reports and recommendations, identifies policy and process gaps, maintains audit-ready GRC records and fraud documentation, advises partners on best practices, and supports AI and automation initiatives. It also requires collaboration across departments, effective communication, data analysis, and knowledge of banking regulations including BSA, OFAC, Regulation E, and UDAAP.

Leads product strategy and roadmap for homeowner-facing and wholesale partner experiences, including acquisition funnels, applications, portals, post-origination workflows, and partner channels. Owns conversion optimization, experimentation, martech strategy, business expansion, discovery, product metrics, and cross-functional execution. Manages product managers and product design, partners with analytics, sales, marketing, legal, compliance, and operations, and drives growth through data-informed customer and partner experiences.

Supports information collection and organization for manuals, training materials, installation guides, proposals, and reports. Edits technical and customer-facing documentation, assists with financial and administrative tasks, and maintains systems, operations, and procedural documentation libraries. Collaborates remotely with project managers, requirements analysts, Scrum Masters, developers, testers, and government stakeholders in Agile ceremonies while complying with CUI and cybersecurity requirements.

Supports digital asset accounting and monthly close activities for a global cryptocurrency fintech platform. Responsibilities include reconciling wallet balances to blockchain data, maintaining crypto asset rollforwards, calculating fair market values, recording journal entries, performing balance sheet reconciliations, maintaining fixed asset schedules, preparing financial reporting and audit support, and improving accounting procedures.

Manage full-cycle accounting, reconciliations, month-end close, financial reporting, and AP/AR for a high-volume cryptocurrency and fintech business. Reconcile cash and transactions across digital currency kiosks, support digital asset accounting, oversee vendors and expenses, optimize accounting systems, and assist with regulatory reporting for a licensed money services business. The role is fully remote and requires strong communication, independent judgment, and adaptability.

Provides empathetic customer and agent support through inbound calls and email. Resolves inquiries involving web technical support, demographic updates, retirement pension plans, and transactional service requests. Researches issues, delivers one-call resolutions, manages escalations, coordinates with internal support functions, and maintains service and quality goals. Identifies customer experience improvements while navigating multiple systems and collaborating with stakeholders.

Owns staffing and capacity visibility across Content teams, including resource allocations, skill sets, utilization, contractor support, effort estimation, and build tracking. Applies standardized planning processes, maintains operational standards, leads collaboration networks, and reports capacity and process metrics to leadership. Partners with business process, finance, and cross-functional stakeholders to align resource plans with governance, budgets, and capitalization requirements.

Processes and reconciles new and renewal customer orders, maintains accurate Salesforce and finance data, resolves discrepancies, communicates order information, provides customer documentation, monitors reports and escalations, and collaborates with Sales, Finance, Operations, and Partner Success teams to improve order-management processes.

Own end-to-end product experiences for a data-intensive, AI-native fintech OS: convert complex financial logic and APIs into intuitive flows, design dashboards and workflows, build and maintain a scalable Figma design system aligned with React components, prototype with real data, and collaborate closely with engineers to ensure usable, accurate UX.

Full-stack product engineer (backend-focused) who builds scalable NodeJS services, crafts React/TypeScript UIs, designs APIs, writes well-tested code, optimizes PostgreSQL queries and data pipelines, improves observability, and contributes to architecture and engineering practices for a fintech platform.

Provides end-to-end payroll processing and customer support for multiple managed payroll clients. Responsibilities include case management, escalations, root-cause analysis, client calls, Workday payroll configuration, tax and garnishment support, year-end processing, audit troubleshooting, documentation, and compliance. The role requires strong payroll expertise, multi-jurisdiction tax experience, customer service, analytical skills, and proficiency with Microsoft Word and Excel.

Senior Database Administrator responsible for optimizing MySQL and AWS Aurora query performance, indexes, execution plans, stored procedures, and database architecture. Supports SQL Server and AWS RDS environments, cloud migrations, schema refactoring, data modeling, maintenance, backups, and operational tuning. Collaborates with developers and QA teams on database code reviews and mentors engineers on query optimization. The role requires extensive DBA experience, cloud database migration expertise, and strong relational data modeling skills.

Drafts, reviews, and negotiates U.S. and international SaaS, cloud, software licensing, services, reseller, and OEM agreements. Advises business teams on commercial risk, licensing, privacy, security, and regulatory matters. Develops contract templates and negotiation playbooks, partners with Sales and cross-functional teams, manages external counsel, monitors legal developments, and supports training and process improvement.

Staff Accountant responsible for general ledger activities, monthly and year-end close, reconciliations, journal entries, financial reporting, audits, GAAP compliance, and administration of the corporate travel and entertainment program. Provides backup payroll processing, supports internal controls, manages ERP workflows in NetSuite, and identifies process automation improvements. This is a remote U.S.-based role requiring strong attention to detail, Excel proficiency, and discretion with confidential financial and payroll data.