Top Tech Jobs & Startup Jobs in Jacksonville, FL

Act as primary customer advocate for a financial services account, providing Ansible Automation Platform architecture and implementation guidance, coordinating across Red Hat teams, handling support requests, performing technical reviews, maintaining documentation, and growing customer relationships while ensuring successful product adoption and upgrades.

Part-time domain expert role advising product and engineering teams on commercial contract workflows. Duties include walking through legal processes, evaluating AI outputs, creating evaluation rubrics and ground-truth data, reviewing agreements, and supporting customer discovery. Expect 5–10 hours/week for 3–4 months, remote-friendly, U.S.-based candidates only, NDA required.

Design, implement, and operate low-latency, high-throughput C++, Go, and Python services for real-time sensor ingestion, tracking, inference, and data pipelines. Build IPC/messaging interfaces, optimize data structures and Protobuf serialization, deploy containerized services on Kubernetes (Argo/Helm) in GCP, and implement observability, testing with historic/simulated data, and end-to-end O&M.

Design AI-first product experiences for surgical and hospital teams. Run discovery, research, prototyping, user testing and iterate to production-ready interfaces using AI-assisted tools. Collaborate with clinicians, engineers, and product to ensure usable, safe AI interactions and smooth engineering handoffs.

Strategic HR Business Partner advising Engineering, Research, Product Strategy, and Technical Operations on organizational design, workforce planning, leadership coaching, performance management, compensation, employee experience, and HR operations. Build people programs, drive talent and succession planning, partner with recruiting and legal, leverage people data and AI tools, and serve as a Rippling administrator to scale processes across globally distributed technical teams.

Lead and scale Prevail's Research function: set vision and strategy, manage and hire researchers, run complex quantitative and qualitative analyses, build cost-effectiveness and fund-sizing models, evaluate interventions, synthesize evidence into clear decision-ready outputs, and advise senior leaders to inform philanthropic investments.

Schedule and conduct Arabic-speaking user research sessions with Middle East users (preferably GCC and Egypt). Bridge translation and cultural gaps, distill insights, and influence the product roadmap. Coordinate logistics and ensure timely sessions. Part-time remote internship (~15 hours/week).

Lead global sourcing and category strategy for indirect categories (excluding IT). Drive supplier selection, negotiations, cost reduction, KPIs, and long-term strategic planning while managing critical supplier relationships and aligning procurement with business needs.

Own customer support tickets end-to-end for a card-issuing platform: triage, debug production APIs and authorizer behavior, query Snowflake, check Grafana/Loki, use internal tooling (Retool, Metabase), surface recurring issues to Product/Engineering, maintain SLAs and knowledgebase (Notion), and build/update internal tools.

Provide multi-channel client support for BHG Financial customers, manage pipelines, record interactions in CRM, become product SME, build internal and external relationships, and collaborate cross-functionally.