Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manage inbound client relationships and qualification, conduct discovery calls, coordinate technical consultations, maintain pipeline in Zoho CRM, manage proposals and contracts, support retainer growth and renewals, liaise with technical teams, and drive client retention and upsell opportunities in a remote, relationship-focused role.

Senior client-facing leader building and running an entertainment tax incentives advisory practice. Advise studios and producers on location, structure, and eligibility; manage applications, audits, and compliance; develop revenue-generating services; lead a team; partner with sales, payroll, product, and government stakeholders; and represent the company at industry and legislative forums.

Lead forecasting, capacity planning, and workforce insights for customer experience operations. Build and backtest forecasting models, maintain dashboards (Tableau, Databricks, Five9, Verint, Excel), manage vendor forecasts, perform scenario modeling, and deliver executive recommendations to align staffing with service and cost goals.

Use AI and Zendesk analytics to identify support trends and root causes, coordinate with Product/Engineering, monitor reviews, manage international partner communications, and maintain troubleshooting guides and help content to improve customer experience and operational processes.

Manage installer relationships to improve customer experience, resolve customer issues, manage project pipelines, perform partner due diligence and audits, investigate fraud, and analyze data to identify trends and improvements.

The Sr. Staff Platform Engineer will lead the design and development of cloud-native internal developer platforms, focusing on AWS and AI/ML integration to empower engineering teams and streamline workflows.

Lead advanced analytics and ML for partner-facing teams: build end-to-end predictive models (churn, lead scoring, health scores), marketing attribution and mix models, and maintain ML lifecycle standards. Develop agentic workflows and Claude Skills to accelerate work, mentor analytics team, and translate model outputs into actionable insights for Sales, Marketing, and CX.

Lead marketing strategy and execution for Project Farma, driving lead generation, ABM, digital channels, content, PR, events, and metrics. Manage budget, mentor team, collaborate with business development and sales, and use data to optimize campaigns and growth.

Own and administer Biogen's Small Business Subcontracting Plan (SBSP), ensure federal compliance and audit readiness, maintain supplier diversity data, integrate ESG/diversity into sourcing decisions, support sourcing teams, perform spend analytics, produce government and ESG reports, and represent the company in supplier diversity networks.

Compose and produce original, adaptive music and atmospheric soundscapes for a psychological horror game. Collaborate with design and audio teams to implement dynamic scores, deliver stems/variations, iterate on playtest feedback, and support sound effects creation and game audio implementation.