Top Tech Jobs & Startup Jobs in Jacksonville, FL

Build and operate Chamber's IT and security infrastructure: manage macOS/Windows endpoints, identity (Okta/Azure AD/M365), endpoint protection (Sophos), monitoring (Datadog), incident response, compliance (SOC 2/HIPAA), and run day-to-day IT support and onboarding/offboarding processes.

Lead and manage a Salesforce engineering delivery team to build, test, and deploy scalable, secure Salesforce solutions. Drive Agile/DevOps processes, release governance, SLA accountability, cross-team roadmap alignment, architecture evolution, AI readiness, integrations, and HIPAA-compliant platform governance while mentoring onshore and offshore engineers.

Sell Pushpay enterprise solutions in an assigned territory within the faith sector. Build account plans and pipeline, manage full sales cycle from prospecting to close, meet quota (~$750k ARR+), demo products, negotiate contracts, collaborate with internal teams, maintain CRM (Salesforce), and travel up to 50%.

Manage stop loss and TPA (ASO) marketing and renewal cycles for assigned self-funded clients. Secure competitive quotes, provide financial analysis and recommendations, maintain partner relationships, and support SFCOE leadership and field offices.

Lead product vision, manage delivery from concept to launch, define requirements, prioritize backlogs and roadmaps, support agile ceremonies, measure KPIs, conduct user research, partner with technical teams, mentor junior staff, and communicate milestones to stakeholders.

Lead and scale a 3-person Product Support team, build support infrastructure (runbooks, escalation matrix, SLAs, QA), improve resolution quality and CSAT/NPS, reduce engineering escalations, implement deflection tracking, and collaborate cross-functionally with Engineering, Operations, and Partnerships.

Manage proposal and funder-report processes for corporate partnerships, coordinate budgets and grant agreements with Accounting and Legal, maintain funding pipeline and Salesforce reporting, train users on systems, support events and account stewardship, and improve Development team operations.

Quota-bearing account manager responsible for retention, renewals, and cross-sell/up-sell across a customer portfolio. Acts as primary customer relationship owner and trusted advisor, conducting quarterly business reviews, managing escalations, maintaining account plans and risk ratings in CRM, and coordinating with Product, Marketing, Engineering, and Services. Requires ~25% travel and legal-industry experience is a plus.

Design, build, and maintain application hosting infrastructure on Kubernetes in GCP. Implement infrastructure as code, CI/CD pipelines, cloud security and CVE remediation, monitor and optimize performance and costs, and support internal platform users.

Lead and execute enterprise UX design for SaaS mortgage servicing products. Drive design systems in Figma, mentor designers, translate business and technical requirements into scalable, data-driven user flows and interactions, partner with product and engineering, and use AI-assisted tools to accelerate design delivery.