Top Tech Jobs & Startup Jobs in Jacksonville, FL

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Own strategy, execution requirements, performance, and optimization for revenue-focused lifecycle marketing motions, including PLG, PQL conversion, cross-sell, expansion, and reactivation. Develop customer journeys, messaging, audiences, sequencing, and success measures; align Product Marketing, Product, Sales, Legal, Analytics, and Marketing Operations; track pipeline and revenue outcomes; and optimize campaigns through testing, attribution, and data-driven insights.

Own and optimize assigned B2B customer lifecycle journeys, including onboarding, adoption, renewal, churn prevention, and reactivation. Translate strategy into campaign briefs, audience requirements, content needs, success measures, and testing plans. Partner with Campaign Operations, creative, content, and analytics teams on implementation, Marketo migration, newsletter management, reporting, and continuous improvement. Track journey performance, identify risks, communicate insights, and use AI and automation to improve execution.

Processes and monitors insurance agent appointments, terminations, licensing updates, and demographic changes. Maintains accurate records across internal systems and government portals, verifies licensing criteria, supports commission-related setup, protects sensitive information, and responds to agents, departments, regulators, and vendors. The role requires careful data entry, strong organization, confidentiality, timely issue escalation, and professional communication by phone and email.

Provides bilingual English-Spanish customer service to insurance policyholders and agents. Responsibilities include answering calls and emails, resolving policy questions and complaints, processing account changes, organizing documents in OnBase, preparing correspondence, monitoring activity for issues or fraud, and completing departmental projects. The role requires accurate communication, confidentiality, problem-solving, multitasking, and knowledge of insurance policies and procedures.

Manages multi-account projects delivering media dashboards, audience creation, tagging, pixel tracking, attribution, and reporting enhancements. Coordinates media, analytics, operations, sales, clients, and third-party vendors; maintains timelines, requirements, documentation, QA, and data integrity. Translates client reporting needs into dashboard specifications and oversees tracking implementation across digital media channels. Requires digital marketing and advertising agency experience, project management skills, and familiarity with tagging, analytics, attribution, and dashboard platforms.

Own the Oracle database protection and recovery product roadmap, including RAC, Exadata, Data Guard, on-premises, and cloud environments. Engage enterprise customers, translate escalations and usage data into product requirements, lead cross-database initiatives, support launches, train sales engineers, and drive adoption. Partner with engineering, support, sales, Oracle, and other partners to improve recovery speed, reliability, and cyber resilience.

Deliver GitLab professional services for public sector customers, including installations, upgrades, migrations, training, and advisory engagements. Plan and execute deployments using infrastructure and configuration as code, provide technical guidance, manage multiple customer projects, and coordinate with project and engineering teams. The role also includes mentoring peers, improving delivery practices, supporting secure government environments, and traveling occasionally to SCIF sites.

Serve as a technical pre-sales advisor for GitLab’s AI-powered DevSecOps platform across Southern EMEA. Lead discovery, demonstrations, workshops, solution design, proofs of value, tenders, audits, and technical evaluations. Advise customers on software development, CI/CD, security, cloud, and digital transformation while partnering with Account Executives and internal teams to support revenue growth, platform adoption, and customer advocacy.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Lead and develop quota-carrying Account Managers responsible for post-sale expansion, renewals, partner engagement, and net revenue retention. Establish forecasting, pipeline inspection, deal strategy, and performance-management practices; hire and ramp team members; coach performance; and build strong relationships with MSP partners. Collaborate with Marketing, Partner, Revenue Operations, and Revenue Leadership teams to improve adoption, engagement, processes, and predictable recurring revenue growth.

Lead DoD systems development programs using MBSE, SysML, Cameo, and digital engineering practices. Architect systems, guide teams through the systems engineering lifecycle, establish requirements traceability, customize and automate modeling tools, mentor engineers, and collaborate with software and domain experts. The role supports software-intensive, open-architecture systems across defense mission areas and requires an active Secret clearance with eligibility for Top Secret.

Design end-to-end provider tools that streamline therapist workflows, reduce administrative friction, and enable AI-enabled clinical decisions. Lead 0→1 product work, partner with Product, Engineering, Clinical, and Research, and deliver polished, accessible design systems and prototypes.

Acquires new small-business customers through prospecting, cold calling, networking, lead generation, and referrals. Recommends wireless products and solutions based on customer needs, negotiates and closes deals, manages sales funnels, and reports forecasts and activities. The role requires quota achievement, relationship management, customer service, communication, negotiation, and ongoing sales skill development.

Provide advanced technical support for enterprise B2B SaaS customers, serving as an escalation point for complex integrations, compliance workflows, SSO/SCIM issues, APIs, and data synchronization. Partner with customers during onboarding and audit preparation, lead root cause analysis, manage escalations, collaborate with Product and Engineering, mentor support specialists, and improve documentation and support processes while meeting service-level and customer satisfaction targets.