Top Tech Jobs & Startup Jobs in Jacksonville, FL

Provide high-touch user support via Intercom, troubleshoot web/mobile and integrations, build Intercom automations and AI-driven workflows, create help center content, report bugs and collaborate with product and engineering, and support onboarding to improve user experience and reduce friction.

Drive outbound prospecting and qualify inbound leads for a healthcare SaaS. Book meetings for sales leaders, personalize outreach, run growth experiments using AI tools, track activity in CRM, and hit performance targets while collaborating with the founding team.

Review, evaluate, and annotate AI-generated text, image, audio, and video in Simplified Chinese. Perform quality checks, identify edge cases, participate in calibration, and provide feedback to improve annotation guidelines and datasets for generative AI models.

Review, evaluate, and annotate AI-generated text, images, audio, and video; perform quality checks for accuracy and guideline compliance; identify edge cases and inconsistencies; contribute to dataset creation and calibration; provide feedback to improve annotation workflows and guidelines.

Design, build, and maintain data pipelines and Microsoft Fabric lakehouses; create Bronze/Gold Delta tables and Power BI semantic models with DAX and row-level security; develop SQL views and incremental load patterns; monitor pipeline health, support data governance, and train reporting staff on the new Fabric environment.

Lead technical direction and architecture for Android-native POS and handheld apps. Build offline-first, high-performance systems, mentor engineers, drive cross-team initiatives, improve reliability, modularize codebase, and enhance CI/CD and observability for production at scale.

Own end-to-end business development for financial-institution partnerships: source, qualify, negotiate, and close deals; build the sales motion and operating model; run pilots; partner with Product/Data/Engineering to automate and scale; and translate customer insights into product and GTM strategy.

Deploy and optimize PerfectServe's AI voice agent for customers: configure rollouts, build evaluation suites, tune prompts, reduce latency and inference cost, ensure PHI/security compliance, run model benchmarking and observability, debug production issues, and automate onboarding with Product and Customer Success.

Deploy, configure, and optimize an AI voice agent for healthcare customers. Build evaluation suites, tune prompts, reduce latency and inference cost, monitor security/PHI handling, and automate onboarding while partnering with Product and Customer Success for go-live and production support.

Lead FP&A activities including owning the rolling forecast, quarterly reforecasts, and annual operating plan. Produce monthly/quarterly financial packages and SaaS KPI reporting (ARR, NRR, bookings, churn). Maintain customer-level ARR, perform variance analysis, automate reporting, partner with department leaders on headcount and budgeting, and run scenario/sensitivity models to support strategic decisions and investor materials. Assist with ASC 606 revenue reporting as needed.

Support B2B technology PR accounts by helping develop and execute PR campaigns, conduct media outreach, draft press materials, coordinate projects, support client relationships, and assist with reporting and insights.

Drive new profitable Treasury Management business within Metals, Materials, and Construction sectors. Develop and execute strategic sales plans, manage client visits and proposals, collaborate with relationship managers, identify cross-sell opportunities, and manage risk and client knowledge to expand existing and prospect portfolios.

Lead and deliver ServiceNow technical projects using Agile and Waterfall. Coach teams on Scrum, remove impediments, manage scope/schedule/budget, coordinate vendors, interface with clients, analyze resource utilization, drive services revenue, and close projects with post-implementation reviews.

Serve as the tactical Product Owner translating strategy into actionable backlog items, leading Agile ceremonies, refining user stories and acceptance criteria, coordinating cross-functional delivery, monitoring sprint metrics, ensuring HIPAA-compliant feature delivery, and using analytics to prioritize and iterate product work.