Top Tech Jobs & Startup Jobs in Jacksonville, FL

As a Lead Infrastructure Engineer, you'll enhance database reliability, automate infrastructure, collaborate on initiatives, and participate in on-call duties.

Own end-to-end commercial renewals for transactional and mid-market customers: quotes, uplift, negotiation, signed orders. Build repeatable renewal processes, improve forecast accuracy, automate admin work, generate quotes/order forms, and keep CRM and CS platform data clean. Co-lead enterprise renewals with CSMs and drive metrics like gross revenue retention, uplift, on-time renewals, and reduced CSM admin time.

Monitor real-time contact center volumes, agent adherence, and staffing; manage time-off and schedule adjustments; analyze trends in attendance and service metrics; recommend staffing optimizations; maintain confidential employee records and generate reports using workforce management tools and spreadsheets.

The role involves selling Qualtrics' platform to K-12 educational leaders, driving revenue growth through strategic relationships, prospecting, and consultative selling, while focusing on team collaboration and self-development.

Own and grow the self-serve developer funnel from first touch to paid customer. Define and ship product changes across onboarding, console, and activation. Build instrumentation, experimentation, and business rhythms; run rapid hypotheses, measure outcomes, and collaborate with engineering, design, dev rel, marketing, sales, and analytics.

Own Deepgram’s end-to-end text-to-speech research program, including technical strategy, model architectures, experiments, training, evaluation, and production deployment. Lead researchers and technical managers, establish roadmaps, advance naturalness, expressiveness, multilingual generation, controllability, voice consistency, and inference efficiency, and partner with engineering and product leadership to ship high-quality models.

Own complex monthly close areas, including stock compensation, leases, payroll accruals, intercompany, and foreign currency. Review accounting work, manage close critical paths, prepare audit support, design SOX-ready controls, and support migration from Xero to a scalable ERP. Coach accounting staff and build AI-powered automation for reconciliations, schedules, narratives, and workflows.

Work as an SRE embedded with product teams to improve reliability by fixing application code (primarily TypeScript), building observability (Prometheus, Loki, Grafana, Alloy), defining SLIs/SLOs, leading incident response and postmortems, automating toil, and supporting deployments across on‑prem DoD and AWS environments.

Serve as a technical trusted advisor in enterprise deals: lead discovery, technical evaluations, PoCs, demos, and architecture design. Address security/compliance/procurement, collaborate cross-functionally to align solutions with product roadmap, support onboarding and expansions, and translate AI/LLM capabilities into customer value.

Lead ICS/OT adversary hunting for assigned threat groups; author intelligence products; conduct proactive and reactive hunts using telemetry and file-analysis tools; use Synapse and Storm Query Language to model and automate investigations; support incident response surge events; mentor peers; collaborate cross-functionally and represent Dragos externally.

The Technical Enablement Manager develops and delivers technical training, courseware, demos, labs, assessments, and enablement programs for internal and external technical sales teams. The role identifies learning gaps, improves pre-sales and proof-of-concept processes, maintains content repositories and learning platforms, measures training effectiveness, and collaborates with Sales Enablement, Solutions Architecture, Product Management, Customer Experience, and Channel Partner leaders globally.

Oversee indirect tax compliance across multiple jurisdictions, including Sales & Use, VAT, GST, and gross receipts filings. Reconcile tax liability accounts, prepare journal entries, support audits, manage exemption certificates, and maintain Avalara tax software integrated with the ERP system. Research tax issues related to business expansion and product launches, manage service providers, improve processes, and collaborate with finance and cross-functional teams to meet compliance deadlines.

Manage and grow Garner's small-group employer clients (25–250 lives) by retaining and upselling accounts, advising on plan design and cost trends, monitoring client health, building broker relationships, and partnering with finance, product, data, and technology teams to demonstrate ROI and drive Net Revenue Retention and other KPIs.

Partner with sales to design and present Garner's Employer and DataPro solutions to high-value prospects. Lead discovery, technical solution design, RFP responses, and project-manage engagements with support from Data and Product teams. Act as technical liaison, communicate value propositions, and stay current on industry trends to inform product improvements.

Serve as the Instructor of Record for New York online insurance prelicensing courses: attest to course completion records, handle occasional student questions and administrative correspondence, and maintain active licensure and instructor credentials.