Top Tech Jobs & Startup Jobs in Jacksonville, FL

Supports cross-functional strategy and operations initiatives by analyzing business challenges, identifying growth opportunities, developing work plans and metrics, aligning stakeholders, testing hypotheses, translating insights into action, and improving scalable processes. The role partners with senior leaders and teams across the organization to drive operational effectiveness and business impact at a fast-growing startup.

Provides first-line technical support for Mogli’s Salesforce-based SMS and WhatsApp application through multiple communication channels. Troubleshoots and escalates client issues, configures products and basic automations, maintains Salesforce Cases, develops knowledge-base content, tests product releases, and communicates Salesforce and product changes. The role also advocates for clients, contributes to process improvements, and collaborates with support, product, engineering, and account teams in a remote environment.

Lead the PayIn engineering organization responsible for payment acceptance, recurring billing, funding, transfers, reconciliation, processor integrations, and payment intelligence. Build and retain a high-performing team, scale reliable backend systems, establish SLOs and observability, improve release safety, and partner with Product, AI, and Risk Engineering. The role requires deep payments expertise, strong backend and distributed-systems experience, and the judgment to make technical and people decisions for business-critical services.

Manages commercial property and casualty insurance accounts, including designing insurance programs, preparing proposals and applications, supporting producers, renewing and remarketing policies, advising clients on coverage and audits, and resolving complaints. Maintains carrier and client relationships while ensuring accurate, timely transaction processing. The role requires extensive commercial insurance experience, an active insurance license, strong Microsoft Office skills, and preferably Applied Epic and CIC credentials.

Own customer-facing product development for Clara by supporting live accounts, translating stakeholder needs into product improvements, and shipping customer-specific changes. Build and modify conversational AI strategies, tune prompts and call flows, support onboarding and EHR integration discovery, coordinate go-lives, troubleshoot issues, and improve internal tooling and processes. Collaborate closely with customers, sales, clinical operations, compliance, customer success, and engineering teams.

Lead customer success for Edmentum’s largest enterprise education partnership in New York City. Manage strategic account retention, renewals, expansion, executive relationships, and measurable customer outcomes. Hire and develop Enterprise Customer Success Managers, establish success standards and playbooks, forecast renewals, mitigate risk, and collaborate with Sales, Product, and Professional Learning teams. The role is remote but requires regular local engagement with district leaders, customers, and employees.

Senior Product Designer responsible for creating high-craft, 0-to-1 AI recruiting and talent product experiences. The role involves visual and interaction design, rapid iteration, prototyping, design-system development, production-ready delivery, and experimentation with generative AI. Candidates should have strong Figma expertise, exceptional visual design skills, experience shipping SaaS, enterprise, or AI products, and a portfolio demonstrating creative range and execution.

Identify prospects, execute outbound campaigns through email, phone, and LinkedIn, qualify leads, manage follow-ups and appointments, and partner with Account Executives on successful handoffs. The role offers exposure to the full outbound sales process and development toward an Account Executive position.

Own and scale a large AWS multi-account platform, maintaining account baselines, guardrails, identity, networking, containers, patching, drift, costs, and logging. Build platform features, infrastructure-as-code templates, and CI/CD pipelines; automate repetitive operations; monitor platform health; respond to incidents; and ensure changes meet regulated-environment change-control and audit requirements.

Build and maintain AI agents, automations, data systems, landing pages, dashboards, and workflow integrations for dealership marketing, sales, finance, and service teams. The role requires unifying data from CRM, DMS, websites, and advertising platforms; automating lead and customer workflows; evaluating AI tools; and documenting scalable solutions. This is a fully remote, independent role with opportunities to grow into senior or lead responsibilities.