Top Customer Success & Experience Jobs in Indianapolis, IN

As a Customer Success Representative, you will support Dubber's channel partners and customers, ensuring high-quality service, onboarding, and retention, while troubleshooting issues and maintaining relationships to drive satisfaction.

The Athlete Experience Lead will manage athlete onboarding, engagement, and community building for Super Age, ensuring a valued experience for participants.

The Manager on the Partner Success team leads a team of Partner Success Managers while managing a portfolio of West Coast schools, driving accountability, and fostering a culture of high performance.

The Renewal Manager is responsible for managing customer renewals, fostering relationships and communication with customers and internal teams, and driving account growth through effective negotiation and strategic planning.

The Client Success Manager will manage client campaigns, optimize performance, analyze data, build relationships, and drive retention for long-term growth.

The Customer Success Manager will guide customers in implementing e-commerce solutions, build trusted relationships, analyze data for sales growth, and ensure exceptional service while overseeing customer journeys in a SaaS setting.

Manage a portfolio of advertisers, drive campaign success, and maintain client relationships. Advise on strategy, generate reports, and lead client meetings.

Lead and develop a team of Customer Success Managers to drive adoption, retention, and expansion. Establish scalable CS processes, monitor customer health, resolve escalations, and partner cross-functionally with Sales, Product, Support, and Implementations. Use data and customer insights to improve outcomes, support renewals and growth, and represent the voice of the customer to inform strategy and operational improvements.

As a Senior Specialist in Customer Support for Financial Edge, you'll resolve complex cases, support defect triaging, and mentor team members, driving overall support quality and customer satisfaction.

Lead and develop an account management team serving enterprise clients, drive retention, expansion, and adoption of Pacvue products. Deliver strategic consultation, data-driven recommendations, executive presentations, revenue forecasting, and cross-functional advocacy to meet multi-year revenue targets and optimize client outcomes.