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Top Customer Success & Experience Jobs in Indianapolis, IN
Fintech • Financial Services
The Senior Account Manager drives customer retention and revenue growth for assigned accounts, leading negotiations and managing relationships with executives while collaborating with teams to enhance customer outcomes.
Top Skills:
Salesforce
Information Technology
The Customer Success Manager drives customer retention and satisfaction for enterprise clients, ensuring smooth onboarding and effective issue resolution while collaborating across teams to enhance customer experience.
Top Skills:
Data-Driven Decision MakingSaaS
Analytics • Financial Services
Provide front-line, multi-channel client support and manage full lifecycle inquiries; assist onboarding and API integrations; test application/APIs, create user and API documentation, and lead process improvement and automation efforts while working cross-functionally.
Top Skills:
APIsIntercom
Healthtech
Support sales and marketing initiatives through data analysis and research, conduct outreach, and manage sales enablement tools.
Top Skills:
CRMGoogle Spreadsheets
Artificial Intelligence • Big Data • Logistics • Machine Learning
As an Intern, you will monitor geopolitical events affecting supply chains, analyze data for risks, and support the Intelligence Solutions team.
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Healthtech
The Lead Technical Support Engineer resolves complex technical issues, provides mentorship, collaborates with teams, and improves support systems.
Top Skills:
AWSAzureComputer ScienceInformation TechnologyPowershellServicenow
Digital Media
The Growth Manager, B2B drives scalable growth through demand generation and account-based campaigns while managing client relationships, optimizing paid media, and providing strategic insights.
Top Skills:
Ga4Google AdsHubspotLinkedin AdsMarketoMeta AdsMicrosoft AdsSalesforce
Artificial Intelligence • Fintech • Information Technology • Machine Learning • Financial Services
The Customer Success Manager will engage with enterprise finance leaders, driving value from AI solutions and managing customer success initiatives to enhance renewals and partnerships.
Top Skills:
AIAutomationPredictive AnalyticsSaaS
Artificial Intelligence • Healthtech • Software • Financial Services
As a Partner Engagement Manager, you will ensure customer success by driving adoption, building strong relationships, managing account health, and creating positive experiences that lead to customer advocacy and expansion.
Top Skills:
AIFinancial Operating SystemsSaaS
Edtech
Lead post-sale implementations for multiple K-12/EdTech clients: manage data integration, system configuration, initial admin training, documentation, CRM updates, troubleshooting/escalation, and handoff to customer support while maintaining high satisfaction and implementation metrics.
Top Skills:
APIsHubspotJIRASftpZendesk
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Top Companies in Indianapolis, IN Hiring Customer Success & Experience Roles
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