Top Customer Success & Experience Jobs in Indianapolis, IN

Provide technical support for external customers by troubleshooting issues via phone, email, and text while managing support cases and collaborating with internal teams for resolutions.

Manage customer adoption lifecycle, lead technical value-selling, drive delivery management, and consult on API architecture to ensure customer success.

Mentors provide technical support to learners in their online Nanodegree journey, host live sessions, and facilitate community engagement.

Manage a book of nonprofit customers to drive adoption, retention, renewals, and upsell. Proactively communicate, document engagements, oversee onboarding, analyze usage, execute renewal strategies, and collaborate cross-functionally to improve processes and customer outcomes.

The Customer Experience Manager leads customer satisfaction efforts by managing service relationships, supporting benefit strategies, and collaborating with internal teams to deliver exceptional service experiences.

Teach English online to children, requiring commitment to scheduled lessons and good communication skills. No prior experience needed.

The Filipino Translation & Localization Specialist will translate materials and manage projects while ensuring quality and effective communication in a team-based environment.

As a Partner Success Principal, you will build and maintain relationships with partners, provide strategic guidance, analyze performance data, and negotiate contract renewals to drive revenue growth.

The Sr. Customer Success Manager is responsible for ensuring customer satisfaction through relationship management, operational oversight, and driving financial growth in pharmacy services.

As a Customer Success Engineer, you'll guide clients in integrating APIs, troubleshoot issues, provide training, and maintain documentation.