Top Tech Jobs & Startup Jobs in Indianapolis, IN

Own and resolve complex Tier 1 customer tickets via chat, email, text, phone, and screen-sharing. Troubleshoot platform issues, follow incident response and escalation protocols, contribute to knowledge resources, surface product/process improvements, and collaborate with cross-functional teams. Maintain high customer rapport, de-escalate interactions, and support team efficiency while working a core Monday–Friday 9–6 EST schedule with occasional holiday/after-hours coverage.

Lead end-to-end product design for complex, systems-heavy features: define problems, design and iterate solutions, validate with lightweight research and usability testing, collaborate with product and engineering, extend the design system, and use AI tools to prototype and pressure-test flows to drive measurable business outcomes.

Lead customer deployments of Archie by designing and building end-to-end AI solutions, integrating engineering data and tools, fine-tuning models with customer data, validating performance, collaborating with subject-matter experts, and troubleshooting live production issues to ensure customer success.

Define the product experience for an AI engineering agent. Design interaction patterns, prototypes, and design systems; run user sessions, iterate on flows, partner with engineers, and translate ambiguous technical conversations into clear product interfaces.

Support Data Services by analyzing and validating data using SQL and Excel, perform quality checks and reconciliations, monitor production workflows, communicate status and escalations, and identify process improvements. Act as liaison between business stakeholders and technical teams to ensure accurate, timely data deliverables.

Lead product enablement for technical users by designing and scaling eLearning, hands-on labs, certifications, webinars, and content operations. Manage a technical team, tools, vendors, and demo infrastructure; collaborate cross-functionally, build scalable workflows, validate enablement impact with data, and close learning gaps for customers, partners, and field teams.

Design and maintain a realistic benchmark suite of open-ended office tasks, create grading rubrics, run and analyze frontier AI models, produce public-facing evaluations and visualizations, and improve/automate evaluation workflows.

Perform technical risk assessments and mitigation for IT systems, networks, VDI and cloud environments. Maintain and develop online infrastructure and web/software solutions, optimize virtualization and PCoIP performance, support Windows/Linux server environments, and collaborate on security, audits, training, and continuous improvement.

Perform technical risk assessments and mitigation guidance for IT systems, networks, VDI, cloud and endpoints. Maintain and develop web/online infrastructure, extract and analyze data, and support audits, training, and security improvements. Hands-on work with VMware Horizon/vSphere/ESXi/vCenter, Cisco HyperFlex, Windows AD/GPO/DNS/DHCP, Linux (CentOS/Ubuntu), Teradici/PCoIP, and collaborate with cybersecurity teams.

Perform technical risk assessments and mitigation for IT systems, networks, mobile/cloud environments; administer firewalls, NAC, VPNs, and endpoint security (including mobile emulation). Develop/maintain web and software infrastructure, security policies, and conduct regular assessments. Collaborate with cybersecurity/VDI teams, provide training/support. Requires US citizenship and active Top Secret clearance with full-scope polygraph; onsite in the Washington metropolitan area.

Lead an AI-first product area end-to-end: define roadmap, engage customers, translate needs into initiatives, measure KPIs, prototype with AI, align cross-functional teams, mentor product staff, and drive adoption, retention, and revenue in a SaaS environment.

Lead an AI-native product area end-to-end: research customers/market, define 6–12 month roadmaps, translate needs into epics, set KPIs, use AI for discovery and prototyping, align cross-functional teams, mentor product staff, and drive measurable adoption, retention, and revenue outcomes.

Drive revenue across a named federal book by landing new agencies and expanding strategic accounts. Lead complex, multi-threaded federal sales cycles, guide technical evaluations and security reviews, build executive relationships, quantify ROI tied to developer productivity, and partner with engineering and deployment teams to deliver proofs of concept through production.

Design, build, and maintain data pipelines and lakehouse infrastructure from ingestion through curated gold-layer objects. Monitor and resolve pipeline failures, implement data governance and quality, migrate on-prem to cloud, collaborate with BI and engineering teams, and automate/optimize ETL/ELT processes to support analytics and reporting.

Senior Systems Administrator responsible for installing, configuring, maintaining, and upgrading servers and software across multiple locations. Manages system security and vulnerability management, IAM and DLA AMPS/JAMMEX access, application networking including load balancing and fault tolerance, provides end-user support and training, and advises on technology direction aligned with business goals.