Top Hybrid Customer Success Jobs in San Francisco, CA
The VP of Customer Success at NextRoll is responsible for leading the Customer Success, Onboarding, and Professional Services teams. The role focuses on enhancing customer experience, driving retention and growth through upselling and cross-selling, aligning customer success strategies with business objectives, and developing a high-performing team.
The Associate, Support Specialist provides customer support for a dispersed workforce, focusing on technology operations including IT incident management and end-user support. The role involves resolving technical issues with an emphasis on laptop support across Windows PCs, Macs, and iPads, aiming to enhance user experience and operational efficiency.
As a Lead Client Partner at Snap Inc, you will drive revenue growth by managing strategic partnerships, advising clients on Snapchat products, creating account plans, and collaborating with internal teams. You'll also influence decision-makers in retail organizations, balancing innovation and performance to ensure client satisfaction and long-term success.
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The Learning Management System Specialist manages and optimizes the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, course development, training program creation, documentation maintenance, data analysis, stakeholder collaboration, and continuous improvement of learning technologies.
As a Client Success Manager, you will be the main liaison for existing customers, ensuring they maximize their investment in our legal technology platform. You will focus on account retention, engage with clients to increase usage, communicate the value of services, and lead product demos, aiming for high renewal rates and strong customer relationships.
As a Senior Complaints Specialist, you will be responsible for researching and resolving consumer complaints, partnering with various internal teams to address process gaps, and developing knowledge of applicable consumer protection laws. You will create detailed summaries and maintain reporting to highlight complaint issues and trends.
As a Client Partner Associate, you will build relationships with pharmacy partners, support them post-launch, provide training, and identify growth opportunities. You will work closely with technical teams to enhance pharmacy performance and ensure client satisfaction.
The Client Partner Manager at NimbleRx will manage and lead a Client Partner team, develop account management processes, mentor team members, and enhance strategies to retain and grow active pharmacy partnerships. The role requires strong ownership, sales experience, and team leadership.
The Client Partner at NimbleRx is responsible for managing pharmacy partners post-launch, training them on using Nimble's services, providing support, and enhancing their revenue and performance. They will build relationships, analyze performance reports, and identify growth opportunities while collaborating with various internal teams.
As a Customer Success Manager, you will build strong relationships with customers, ensure their satisfaction, analyze customer health metrics, lead training sessions, and work with cross-functional teams to improve customer experience. You will assist with escalated issues and gather customer insights for ongoing improvements.
The Customer Success Manager will build strong relationships with clients, drive product adoption, and ensure customer satisfaction while monitoring account health and identifying areas for improvement. They will act as a trusted advisor, execute the customer journey phases, and collaborate with Product and Sales teams to enhance client experiences.
As a Scaled Customer Success Manager at Persona, you will manage a portfolio of small and medium-sized customers, ensuring alignment with their goals and driving platform adoption. You will create scalable resources to enhance customer experience and collaborate with cross-functional teams to incorporate customer feedback into product developments.
Top hybrid Companies in San Francisco, CA Hiring Customer Success Roles
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