Top Hybrid Customer Success Jobs in Pittsburgh, PA

The Client Strategy Manager is responsible for driving internal account management efforts for priority accounts, collaborating with a team to develop new business opportunities, and support strategic sales initiatives. This role requires managing client needs, building client relationships, and contributing to business development efforts.

Monitor, maintain, and support systems and software to ensure stability and compliance to technology standards. Perform incident detection, resolution, and root cause analysis. Develop in-depth knowledge of supported systems and applications and lead application governance tasks.

As a Senior Customer Support Manager for the Duolingo English Test, you will play a pivotal role in ensuring a seamless experience for our multi-sided marketplace. Responsibilities include developing customer support strategies, managing budget, collaborating with teams, and improving processes for international growth.