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Manage a high-volume portfolio of SMB SaaS accounts through automated onboarding, engagement, support, renewal, and expansion processes. Monitor customer health, usage, and engagement data; handle escalations; troubleshoot product issues; optimize automated journeys and self-service support; and identify renewal, expansion, advocacy, and referral opportunities. Partner with Sales, Product, Marketing, and Support to improve the customer experience.

Develops new commercial insurance business and manages client relationships, renewals, coverage reviews, risk analysis, claims reporting, policy documentation, and carrier underwriting interactions. The role creates sales and marketing strategies, recommends coverage options, cross-sells insurance products, reviews policies for accuracy, maintains client files, and ensures compliance with agency and carrier requirements. Requires strong commercial insurance knowledge, an appropriate state license, excellent communication and organizational skills, and at least three years of brokerage or sales experience.

Supports Tennessee property assessors and statewide property tax administration by reviewing assessment records, verifying sales and mapping data, assisting with reappraisal programs and ratio studies, training local officials, conducting compliance audits, and maintaining relationships with local government stakeholders. The role requires a bachelor’s degree, strong organizational and interpersonal skills, a valid driver’s license, and possible in-state travel.

Own day-to-day office operations, inventory, food and events, guest experience, office-move logistics, recruiting coordination, onboarding and offboarding, executive calendars, business dinners, and administrative requests. The role requires strong organization, process improvement, judgment, communication, vendor management, and comfort with hands-on work in a fast-paced, in-person startup environment.

Build and operate AI-powered social media and creator programs for US consumer brands. Responsibilities include creating and publishing content across Instagram, TikTok, and YouTube; managing communities; sourcing and activating creators; developing UGC pipelines for paid media; automating outreach and content workflows; identifying trends; supporting partnerships; and optimizing performance using engagement, reach, and conversion insights.

Develop seasonal color palettes, graphics, prints, and concepts for Altra footwear. Translate brand vision and trends into commercially relevant product designs, collaborate with product and development teams, create presentations and technical packs, manage color execution from concept through production, review samples, troubleshoot achievability issues, and deliver projects according to the development calendar.

Performs quality assurance and quality control on sewer inspection data and video from field technicians. Imports, tracks, organizes, processes, and synchronizes files using Granite Net and SQL systems; prepares client submittals; maintains documentation; troubleshoots Windows-based workflows; and provides client support. Requires strong Microsoft Office skills, typing ability, attention to detail, multitasking, and occasional local travel.

Lead strategy, lifecycle, and adoption of business applications (TMS, Microsoft 365, Power BI, data warehouse, AI). Manage roadmap, vendor relationships, automation (Power Automate, RPA), integrations, and cross-functional process improvements. Drive change management, training, and measurement of system adoption to scale operations and enable data-driven decisions.

Develop and manage commercial flooring sales relationships with general contractors, property owners, architects, and developers. Guide clients through product selection, specifications, pricing, bidding, and project completion while coordinating with estimating, procurement, warehousing, and installation teams. Build and manage a growing book of business across commercial markets including healthcare, hospitality, offices, multifamily, education, and government. Requires 5+ years of B2B or commercial sales experience and the ability to read blueprints and specifications.

Develops complex enterprise benefit solutions for self-funded employers and strategic partners. Analyzes medical and pharmacy claims, PBM structures, plan designs, utilization, costs, and financial risks; builds ROI and total-cost-of-care models; and creates customized proposals and commercial recommendations. Partners with Sales, Finance, Clinical, Legal, Product, and Operations teams, supports executive prospect discussions, establishes proposal governance and tools, and eventually leads the Proposal function.