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Supports Financial Advisors by opening and maintaining investment accounts, processing transactions, preparing paperwork, coordinating appointments, handling client communications, resolving transaction issues, maintaining compliance files, collecting fees, and organizing client events. Provides confidential, detail-oriented client service through phone, email, mail, and in-person interactions while following banking policies, investment procedures, and applicable regulations.

Manage complex revenue recognition and technical accounting matters, including accounting policies, financial reporting, impairment analyses, leases, business combinations, new accounting standards, and internal controls. Advise executives, coordinate with stakeholders and external auditors, document accounting conclusions, and improve revenue accounting processes. The role requires an active CPA license, strong communication skills, and extensive accounting experience.

Supports Axsome Therapeutics’ investor relations function through financial, shareholder, competitive, and market analysis; monitoring analyst estimates and investor sentiment; preparing earnings, investor, management, and Board materials; coordinating investor engagements, conferences, calendars, and IR projects; and improving IR processes. Collaborates with Finance, Commercial, Clinical, Legal, and Communications teams while synthesizing complex information for executive decision-making.

Owns a portfolio of enterprise aviation customers across onboarding, adoption, training, operational reviews, renewals, and expansion. Builds success plans, manages executive relationships, monitors account health, identifies risks and growth opportunities, and partners with Sales, Product, Engineering, and Renewal teams. The role also supports customer advocacy, maintains CRM and success-platform data, delivers training, and represents the company at industry events.

Manages engineering, controls, and manufacturing engineering teams supporting pharmaceutical and dietary supplement production. Leads shop-floor troubleshooting, corrective actions, OpEx and Kaizen initiatives, equipment qualifications, documentation, CAPAs, OEE improvements, and manufacturing equipment specifications. Oversees technical procedures, project timelines, resource allocation, team development, and cross-functional collaboration in an FDA-regulated, cGMP environment.

Designs and improves mechanical and HVAC systems, including central plant projects, using CAD tools. Develops engineering drawings, specifications, and technical documentation; collaborates with electrical, manufacturing, and quality teams; supports construction administration and project management; ensures compliance with applicable codes and standards; prepares reports; and identifies cost-reduction and performance-optimization opportunities.

Provides advanced IT infrastructure and end-user support across two California manufacturing facilities. Supports SYSPRO ERP and business applications, user administration, system upgrades, training, reporting, cybersecurity, disaster recovery, and technology projects. Partners with site leadership and global IT to improve processes, automate operations, standardize systems, and maintain business continuity.

Provides phone and remote technical support for Cadwell medical devices, including product configuration, operation, hardware, software, and networking troubleshooting. Builds expertise across the product line, delivers clear solutions, follows up with customers, and participates in weekend and after-hours on-call rotations. Requires strong communication, analytical problem-solving, computer proficiency, and the ability to explain technical concepts to customers.

Lead marketing technology strategy for customers by translating business objectives into campaigns and actionable plans. Design, execute, test, and optimize marketing campaigns; analyze performance metrics; provide strategic recommendations; manage project execution; and deliver customer training and onboarding. Advise clients on Microsoft Dynamics CRM, marketing technologies, technical implementation, security standards, email deliverability, and integrations while adapting to evolving platform and customer needs.

Supports business process improvement, standardization, and reporting across North America. Consolidates and validates data from multiple sources, develops Power BI dashboards, monitors operational KPIs, analyzes trends and risks, automates recurring reports, documents workflows, and supports process, reporting, and system enhancements.