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Provides advanced infrastructure engineering, technical support, escalation resolution, and solution implementation for managed-service clients. Designs and troubleshoots networks, firewalls, servers, storage, virtualization, Microsoft 365, Azure, backup, and disaster recovery environments. Conducts infrastructure assessments, develops recommendations and statements of work, documents solutions, trains and mentors staff, and supports projects both remotely and onsite while meeting service-level expectations.

Provides administrative support to the HR department, including personnel-file maintenance, applicant and employee assistance, hiring events, new-hire orientation, scheduling, time-clock administration, attendance audits, wellness checks, correspondence, presentations, and special projects. Maintains confidential information, supports payroll and HR processes, coordinates meetings and communications, and assists employees with standard policies and benefits questions. Requires strong organization, communication, computer, and office-administration skills.

Supports hospitality marketing campaigns across social media, content, influencer outreach, community management, promotions, event programming, and print production. Coordinates calendars, meetings, agendas, reports, creative materials, photo and video shoots, and venue marketing initiatives. Assists with consumer review tracking, user-generated content, social media calendars, promotional tracking, and event A/V needs while collaborating with marketing, programming, entertainment, and operations teams.

Supports client success leaders by managing day-to-day client needs, project requirements, timelines, deliverables, documentation, vendor relationships, budgets, invoicing, reporting, and post-project reviews. The role coordinates cross-functional teams, nurtures client relationships, supports sales opportunities, and helps ensure experiential marketing programs are delivered on time, within budget, and to client expectations.

Develop and implement communications strategies for educational ballot proposal campaigns across Michigan. Create web, social media, op-eds, press releases, fact sheets, mailings, and other campaign materials. Coordinate with internal teams, clients, media outlets, and stakeholders; support campaign planning; manage project components; and help increase media coverage. The role requires strong persuasive writing, knowledge of political and media landscapes, relationship-building skills, and occasional travel throughout Michigan.

Leads integrated marketing and client growth strategies for more than 60 veterinary practices. Responsibilities include managing email, website, SMS, and other campaigns; optimizing client engagement; using marketing analytics and testing to improve performance; managing budgets, timelines, resources, and project reporting; and partnering with practice leaders, internal stakeholders, and external partners. The role requires relationship building, strategic execution, cross-functional collaboration, and up to 25% travel.

Supervises multi-site supply chain operations, including procurement coordination, logistics, inventory optimization, supplier management, sourcing, negotiations, and process improvement. Leads supply chain personnel, resolves material disruptions, monitors KPIs, supports tax and trade compliance, and partners with operations, engineering, maintenance, finance, and project teams. The role also drives cost reduction, standardizes processes, maintains inventory controls, and ensures adherence to safety and company policies.

Leads outsourcing and vendor management across R&D and Clinical programs, including vendor strategy, sourcing, contracting, negotiations, governance, financial planning, performance oversight, and risk management. Manages contracts, purchase orders, invoices, forecasts, accruals, and spend reporting while partnering with Clinical, R&D, Finance, Legal, and suppliers. Supports procurement systems, supplier onboarding, compliance monitoring, issue resolution, and process improvements in a biotechnology environment.

Lead and scale a B2B SaaS technical support team, expanding nationwide coverage while maintaining fast, high-quality service. Responsibilities include hiring, coaching, staffing, KPI and SLA ownership, workflow and escalation design, Intercom administration, AI-assisted support, technical training, and cross-functional collaboration with Product, Engineering, Client Success, and Implementation. The role remains hands-on with escalations and queue support.

Provides investment advice, evaluates client goals and financial standing, recommends suitable investment products, executes buy and sell orders, maintains client relationships, processes deposits, completes continuing education, and follows broker-dealer compliance, AML, and BSA requirements.