Top Hybrid Jobs

Serve as first contact for customers via phone, email, chat; troubleshoot and resolve software installation, configuration, integrations, licensing, and connectivity issues; manage cases to SLA, document solutions, escalate complex issues, contribute to knowledge base, and leverage AI tools to accelerate and automate support tasks.

Own the strategy, roadmap, and delivery of Salesforce-to-Identity Cloud Platform integrations for tenant provisioning and entitlements. Translate cross-functional needs into requirements, data contracts, APIs, metrics, and rollout plans. Partner with engineering to deliver reliable, observable workflows, prioritize backlogs, manage Agile delivery, reduce manual intervention, and communicate priorities and risks to stakeholders. Support go-to-market enablement and apply LLMs and coding assistants to accelerate product workflows.

Connect individually with students to assess interest in returning to school, build rapport, schedule Success Coach meetings, document progress in a CRM, manage high call volume and multi-channel outreach, collaborate with university partners, and use data to prioritize outreach.

Design and evolve reliable edge computing systems connecting cameras, sensors, deployed hardware, and cloud infrastructure. Responsibilities include architecture, distributed systems, diagnostic tooling, remote troubleshooting, sensor-fusion problems, code reviews, technical design discussions, and mentoring engineers. The role requires hands-on systems expertise across Linux, networking, hardware, and software, with ownership of ambiguous technical initiatives from conception through delivery.

Supports SaaS renewals by preparing quotes, order forms, and documentation; maintains renewal trackers and CRM/CPQ data; communicates with customers under AE/CSM guidance; collaborates with sales ops and finance; ensures timely, accurate renewals and escalates issues.

Research ownership history and public records to verify and clear residential or commercial titles; manage high-volume order queues; consult with abstractors, examiners, underwriters, and Title Clearance team to deliver marketable titles while meeting production and quality metrics.

Own a high-volume non-compliance ticket workstream for an assigned vendor portfolio: communicate with vendors to resolve UPC/labeling and routing issues, update trackers, pursue credit memos, close loops with Operations and Merchandising, support onboarding, and analyze compliance trends and KPI scorecards to escalate patterns and propose process improvements.

Build and lead Pluralsight’s global compliance program, including the compliance framework, Code of Conduct, risk assessments, vendor due diligence, whistleblower hotline, investigations, anti-corruption controls, sanctions screening, intellectual property compliance, export controls, ECCN classification, licensing, and voluntary disclosures. Partner with HR, finance, engineering, and executives to manage regulatory, legal, and reputational risk across global operations.

Conduct generative and evaluative UX research to uncover user needs, behaviors, and pain points. Partner with product managers and designers to shape product decisions, synthesize qualitative and quantitative findings, maintain the research repository, recruit and interview users, and communicate actionable recommendations. The role also involves independently driving research studies, contributing to research strategy, fostering a user-centric culture, and exploring analytics and AI tools to improve research workflows.

Supports senior relationship managers and institutional clients by providing product expertise, market insights, client onboarding, analytics, reporting, meeting preparation, training support, and follow-up. Maintains client and marketing materials, assists with industry events, and collaborates with sales, marketing, product, and technology teams. Uses AI-enabled workflows to automate reporting, analyze accounts, generate insights, and improve dealer engagement. Develops expertise in corporate bond markets and electronic trading platforms.