Top Hybrid Strategic Operations Jobs in Dallas-Fort Worth, TX

Lead and improve business processes by collecting data, driving issue resolution, documenting procedures and process flows, and partnering with stakeholders to deliver process improvements that reduce risk and impact the bottom line.

Serve as the Operational Organization's primary liaison to Incident Management: triage and prioritize incidents, communicate real-time impact to stakeholders, contribute clearing and custody domain expertise to postmortems, drive corrective actions, document SOPs and workarounds, build knowledge-base articles, and coordinate cross-functional teams to ensure operational remediation and process improvements.

Lead and develop a team of Sustainability Leaders to sustain and evolve the Continuous Improvement management system across the Service Experience value stream. Partner with senior leaders to embed CI disciplines, conduct management system assessments, drive cross-functional improvement initiatives tied to financial outcomes, and build organizational CI capability through coaching, training, and communities of practice.

Lead risk and control oversight for digital banking products, advising product teams on operational and AI-related risks. Design and embed end-to-end control frameworks, execute Control and Operational Risk Evaluation (CORE), identify and remediate control weaknesses, and coach teams to deliver secure, compliant digital experiences while minimizing financial, regulatory, and reputational risk.

Lead and develop a team of Learning Coordinators and trainers to design, deliver, and coordinate training across shifts in a distribution center. Identify learning gaps, run train-the-trainer and leadership sessions, collaborate with Operations/HR/Recruiting, maintain operational process knowledge, and support continuous improvement of training programs.

The Lead Associate Principal, OTSI Governance and Operations drives operational improvement and governance, manages portfolios, leads cross-functional forums, and establishes processes across the Office of Technology Strategy and Innovation.

10-week summer internship within the COOs Global Operations offering hands-on experience across operations, process improvement, data analytics, risk and regulatory support, and cross-functional projects. Interns complete assignments, create presentations, support automation and mapping, use Microsoft tools and analytics technologies, and may progress into a rotational analyst program.

Lead and develop a team of travel consultants; monitor quality, SLAs and performance metrics; coach and escalate issues; drive process improvements, global alignment, recruitment, training and change management to deliver industry-leading travel and expense service.

Support continuous improvement across construction and engineering by gathering and analyzing requirements and data, identifying process simplification/automation/AI opportunities, participating in stakeholder workshops, and assisting with design, testing, rollout, and change management for new processes and tools.

Manage investigation, evaluation, and resolution of high-exposure, complex auto and homeowners casualty claims. Assess coverage, liability, and damages; develop settlement strategy; coordinate with trial counsel; attend mediations/trials; prepare litigation reports; supervise reserves and counsel billing; identify subrogation and suspicious activity; mentor colleagues and support regulatory matters. Remote or hybrid role supporting Eastern, Central, and Mountain regions with occasional travel for hearings and mediations.