Top Hybrid Customer Success & Experience Jobs in Dallas-Fort Worth, TX

The role involves managing real-time performance in a contact center, coordinating staffing, analyzing data for improvements, and ensuring service level goals are met through effective communication and leadership.

Manage low to moderate complexity commercial claims, ensuring customer satisfaction, complying with regulations, and assessing coverage and liabilities through effective communication and documentation.

The Incident Manager leads the end-to-end incident management process, focusing on swift resolution and communication during incidents in a regulated financial services environment.

As a Business Travel Consultant II, you'll assist travelers with support, manage bookings across travel services, and provide feedback to improve operations.

Oversee global operations team for customer escalations across multiple brands, ensuring best practices in customer care and service quality.

Provide Tier 2 support for IT issues related to end-user devices and remote access, perform root cause analysis, and collaborate on hardware/software integrations.

The Technical Client Support Analyst will provide tier-two support, troubleshoot technical challenges, manage client communications, and enhance client satisfaction through effective problem-solving and operational excellence.

As an EHS Risk Management Consultant, establish client relationships, conduct audits, provide training, and develop safety programs to ensure compliance with regulations.

As a Sales Development Representative at Silverfort, you will develop leads, contact prospects, and set meetings for the sales team, cultivating relationships throughout the process.

Interns will learn Data Science, Data Governance, and Project Management, assist in data analysis, and collaborate on projects with mentors and peers.