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Top Hybrid Customer Success Jobs in Dallas-Fort Worth, TX
The Client Support Representative will provide exceptional client support via phone, email, and chat, addressing inquiries and resolving technical issues. The role involves collaborating with product teams, optimizing client support materials, and participating in strategic initiatives to enhance service efficiency.
As a Private Banker, you will manage client relationships, provide investment and wealth management advice, and ensure clients meet their financial goals through tailored solutions. Responsibilities include generating new business, collaborating with specialists, and maintaining regulatory compliance.
The Associate Customer Support Technician will assist customers with inquiries and problems related to EZLynx software and other company products, providing customer service via phone, email, and chat. Responsibilities include troubleshooting, documenting issues, and escalating unresolved problems appropriately.
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As a Call Center Representative at Vivid Seats, you'll engage with customers via phone, chat, and email, providing solutions to inquiries and ensuring a high level of customer satisfaction. Your role will include maintaining customer experience, knowledge of company policies, and handling multiple tasks with empathy and professionalism.
The Retention Insight Specialist monitors call quality and performance of retention agents, providing feedback and insights on customer reactions, training opportunities, and agent behaviors. This role involves creating key performance indicators (KPIs), conducting feedback sessions, and recommending improvements to enhance training and retention strategies.
The Senior Customer Success Manager at Nexthink will oversee a portfolio of strategic customers- driving adoption of digital employee experience solutions, managing customer relations, and ensuring renewal through value tracking and collaboration with various teams. They will identify upsell opportunities and act as a trusted advisor throughout the customer lifecycle.
The Senior Associate, Member Services is responsible for enhancing client satisfaction through support of Clearing Members and addressing operational inquiries. This includes analyzing trade data, training clients, maintaining relationships, and ensuring compliance with policies and procedures. The role requires understanding OCC products and providing solutions to meet members' needs.
The Claims Specialist will support the management of liability claims, utilize the Risk Management Information System (RMIS) to create metrics, oversee TPA management, act as a liaison for claims resolution, and ensure compliance with claim reporting procedures.
The Compliance Advisory Specialist III supports the Commercial Banking division by ensuring adherence to AML regulations, providing compliance guidance, and participating in training. Responsibilities include advising on compliance risks, supporting business compliance programs, and maintaining expertise in relevant laws and regulations.
As a Sr. Client Services Manager at CNA, responsible for developing and directing claim service strategies, managing underwriting and agency relationships, and driving customer satisfaction within defined service standards. Collaborates with underwriting, builds and maintains business relationships, leads development of client service goals, and serves as a knowledgeable resource for internal and external customers.
Top hybrid Companies in Dallas-Fort Worth, TX Hiring Customer Success Roles
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