Top Hybrid Customer Success & Experience Jobs in Dallas-Fort Worth, TX

As a Senior Account Resolution Representative, you'll contact customers regarding delinquent auto loan payments, support team members, and ensure compliance with regulations while enhancing team processes.

The CCaaS Routing Implementor will design and implement routing solutions for a cloud-based contact center, manage complex initiatives, and collaborate with tech teams.

The Senior Lead Business Execution Consultant will drive strategic insights for Enterprise Root Cause Analysis by designing research, influencing leadership decisions, and enhancing customer experience through data analysis and collaboration across teams.

Lead global knowledge management efforts to enhance digital customer experiences. Oversee team, improve self-service strategies, and manage knowledge governance.

The IT Analyst will provide technical support for employees, manage IT assets, and optimize device deployment while ensuring smooth office infrastructure.

Lead and mentor a team of Customer Care Advisors, providing guidance on complex inquiries and driving process improvements to enhance customer experience.

The Forwarding Account Representative assists banks with repossession of delinquent auto loans, communicating with banks and agents, managing accounts, and analyzing information. Must be organized and multitask in a fast-paced office environment.

As a Forwarding Account Representative, you will assist banks with repossessions, manage accounts, and communicate with clients and agents, requiring strong organization and computer skills.

The AML Sr Investigator II SME will conduct investigations, improve processes, mentor colleagues, and collaborate across departments to manage AML risks.

The Data Strategy Intern will assist in data analysis, support project management, document processes, and optimize workflows across teams.

The role involves training and supporting dealership employees, collaborating cross-functionally, and communicating dealer feedback to improve performance and adoption of CarGurus products.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

As a Service Desk Analyst, you will provide excellent customer support by troubleshooting user issues, ensuring efficient issue resolution, and maintaining communication with internal customers while tracking service requests.

Lead CCaaS workstreams by managing entire delivery lifecycle, client partnerships, and cross-functional teams to ensure operational excellence and project success.