Top Hybrid Customer Success & Experience Jobs in Dallas-Fort Worth, TX

The Dealer Success Manager acts as a consultant to auto dealers, supporting sales strategies, customer enablement, and process improvement for the Navigator Platform, while also managing relationships with key stakeholders.

As a Senior Account Manager, you will own client relationships, drive revenue growth, lead campaign execution, and identify strategic upsell opportunities, with a focus on maximizing ROI and client retention.

This role requires guiding customers in designing scalable systems using MongoDB, focusing on pre-sales efforts, technical alignment, and customer success. Candidates should have extensive experience in software and cloud architecture, along with strong communication skills.

The Growth Account Manager Associate manages support for SMB admins, collaborates with Account Managers, identifies customer opportunities, and influences product direction using customer insights.

Lead customer experience projects, mentor junior staff, analyze process improvements, and collaborate on omnichannel strategies to enhance customer service quality.

The Execution Services Associate will assist clients in integrating Apex's trading solutions, support onboarding and routing processes, and maintain specifications and databases while ensuring effective communication with stakeholders.

The Team Leader oversees a team of Customer Service Representatives, ensuring quality service, setting performance goals, and managing daily operations.

As Customer Experience Manager, you will oversee call center operations, improve performance through data analysis, manage team leads, and optimize onboarding processes.

The Personal Banker role involves providing exceptional customer service, assisting with account openings, and offering financial products to help customers succeed financially. Requires compliance with the S.A.F.E. Mortgage Licensing Act and involves cash handling responsibilities.

The Technical Support Specialist resolves customer technical issues with Motorola Solutions products, ensuring high-quality support and documentation while maintaining product expertise and managing case queues efficiently.