Top Hybrid Customer Success & Experience Jobs

YesterdaySaved
Hybrid
Irving, TX, USA
60K-75K Annually
Mid level
60K-75K Annually
Mid level
Healthtech
The Account Specialist will enhance customer interactions, monitor product utilization, oversee retraining initiatives, analyze data, and collaborate with sales to improve the customer journey.
Top Skills: Crm SoftwareData Analytics Tools
YesterdaySaved
Hybrid
Kansas City, MO, USA
Expert/Leader
Expert/Leader
Consulting
The Director, Client Strategy leads the Client Strategy team, focusing on maximizing client satisfaction and retention, developing strategies, and analyzing opportunities to reduce churn while aligning with internal teams to enhance client experiences.
Top Skills: HipaaItil FrameworkMicrosoft Certified ProfessionalNist Framework StandardsPci/DssPhiPii
YesterdaySaved
Hybrid
St Louis, MO, USA
Expert/Leader
Expert/Leader
Consulting
The Director of Client Strategy oversees client satisfaction and retention, aligns team strategies with business KPIs, and manages communication with internal leaders to optimize service delivery and improve client experience.
Top Skills: HipaaItilMicrosoft Certified ProfessionalNist Framework StandardsPci/DssPhiPii
YesterdaySaved
Hybrid
Brentwood, TN, USA
Senior level
Senior level
Consulting
The Director, Client Success leads the team to enhance client retention and satisfaction, aligning strategies to maximize client value and reduce churn, while also managing teams and ensuring strong performance in client relations and service delivery.
Top Skills: Information Technology Infrastructure Library (Itil)Microsoft Certified Professional
Reposted YesterdaySaved
Hybrid
Raleigh, NC, USA
Expert/Leader
Expert/Leader
Beauty • Pharmaceutical
The Vice President of Customer Digital Experience will create a customer journey strategy, ensure digital experiences are impactful, lead cross-functional teams, and drive continuous improvement in customer engagement and experience within a regulated environment.
Top Skills: Ai-Enabled ToolsAv EquipmentExcelOutlookPowerPointWord
YesterdaySaved
Hybrid
Chicago, IL, USA
100K-125K Annually
Mid level
100K-125K Annually
Mid level
Cloud • Information Technology • Software
The Customer Success Manager at Box will drive transformation for enterprise customers, optimizing content workflows using AI, measuring outcomes, and collaborating cross-functionally to ensure effective adoption and value realization.
Top Skills: AISaaS
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YesterdaySaved
Hybrid
5 Locations
112K-167K Annually
Senior level
112K-167K Annually
Senior level
Artificial Intelligence • Software • Generative AI
As a senior support engineer, you will troubleshoot complex customer issues, guide technical users, and improve support operations through automation while collaborating across teams.
Top Skills: AWSDatadogGCPGrafanaJIRAPythonRestful ApiScimSdksSso
YesterdaySaved
Hybrid
New York, NY, USA
63K-63K Annually
Junior
63K-63K Annually
Junior
Fintech • Software • Financial Services
The Customer Management Specialist oversees the onboarding, ownership changes, and cancellation processes of merchant services while ensuring ongoing customer support and satisfaction.
Top Skills: Microsoft Office Suite (ExcelPowerpoint)Word
YesterdaySaved
Hybrid
Cleveland, OH, USA
15-15 Hourly
Entry level
15-15 Hourly
Entry level
Professional Services • Social Impact
Conduct interviews in communities on topics like health and transport, capturing daily life experiences to influence social change.
Top Skills: LaptopTablet
YesterdaySaved
Hybrid
Denver, CO, USA
85K-120K Annually
Mid level
85K-120K Annually
Mid level
Productivity • Software
The Solution Engineer supports customers and sales by managing enterprise deployments, creating technical materials, and providing product demonstrations, ensuring customer success and product adoption.
Top Skills: APIsGpoIntuneJAMFmacOSMS OfficePythonSccmVBAWindowsXML
YesterdaySaved
Hybrid
Bloomington, MN, USA
75K-80K Annually
Mid level
75K-80K Annually
Mid level
Real Estate • Financial Services
The Account Manager guides partners through the mortgage application process, ensuring accurate documentation and maintaining client relationships. They manage multiple loan files, facilitate communication, and work closely with internal teams to deliver exceptional service and timely loan closings.
Top Skills: ExcelMS OfficeWord
YesterdaySaved
Hybrid
2 Locations
140K-150K Annually
Mid level
140K-150K Annually
Mid level
Information Technology • Consulting
The Services Engagement Manager at Ironclad will lead customer engagements, manage scoping, foster cross-functional collaboration, and support strategic sales efforts.
Top Skills: Saas Platforms
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