Client Overview:
Our client, a leader in the automotive industry, is seeking an additional Bilingual Front Desk Receptionist to join their team on a temp-to-hire basis. They boast an excellent training and team environment, eligibility for commission and bonuses, and growth and development throughout the organization.
Salary/Hourly Rate:
$20/hr
Position Overview:
The Bilingual Front Desk Receptionist is responsible for delivering an exceptional guest experience by handling a high volume of inbound calls, accurately routing callers, and efficiently scheduling and managing service appointments.
Responsibilities of the Bilingual Front Desk Receptionist:
- Provide consistently outstanding service to internal and external guests by setting a professional, guest-focused first impression.
- Answer inbound calls promptly and professionally in a high-volume environment.
- Gather caller information, identify needs, and route calls to the appropriate dealership, department, or individual.
- Use active listening and problem-solving skills to resolve routine caller needs; escalate calls according to guidelines when management is requested, a complaint requires follow-up, or a request falls outside standard procedures.
Required Experience/Skills for the Bilingual Front Desk Receptionist:
- Fluent in Spanish and English (Spanish-speaking is required).
- Strong customer service and communication skills.
- Professional phone etiquette and clear, courteous verbal communication.
- Ability to multitask and stay organized in a fast-paced, high-volume environment.
Preferred Experience/Skills for the Bilingual Front Desk Receptionist:
- 6 months – 2 years of customer service, receptionist, or call center experience is preferred.
- Automotive industry or guest service experience
Education Requirements:
- High school diploma is required.
Benefits:
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
Skills Required
- Fluent in Spanish and English
- Strong customer service and communication skills
- Professional phone etiquette
- Ability to multitask in a fast-paced environment
- High school diploma
Atrium Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Atrium and has not been reviewed or approved by Atrium.
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Strong & Reliable Incentives — Commission structures can meaningfully boost total pay in certain roles, enabling individuals to feel they can influence their overall earnings. Some teams highlight the ability to control one’s paycheck through performance-based incentives.
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Leave & Time Off Breadth — PTO is described as solid in several areas, with associates accruing paid time off based on hours worked and some roles calling out generous time-away policies. This supports work–life balance even where base pay may feel lighter.
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Flexible Benefits — The benefits menu includes ACA-compliant medical, dental, and vision plus voluntary add-ons, commuter benefits, and discount programs, with clear eligibility rules and timing. Documentation and handbooks lay out thresholds and start dates, improving predictability.
Atrium Insights
What We Do
Atrium is a global WBENC-certified Talent Solutions and Extended Workforce Management leader. For nearly three decades, our customized services have provided the world’s largest brands access to top talent and helped organizations optimize their extended workforce programs to maximize results.
