Top Hybrid Customer Success Jobs in Austin, TX
The Customer Success Manager will enhance customer experience in healthcare by developing strategic relationships, executing account planning, driving product adoption, managing any customer issues, and reporting customer health to leadership. They will support customers in maximizing the value of Iodine Software products and advocate for enhancements.
Build lasting customer relationships, onboard new customers, and grow customer accounts
As a Customer Engagement Manager at Udemy, you will support the development of leadership programs for corporate clients, ensuring satisfaction and retention while overseeing project management and relationship building. You will analyze client needs, leverage data for strategy, and collaborate with teams to deliver effective learning experiences.
The HRIS Specialist will lead and maintain HR systems, including Workday and Lever. Key responsibilities include supporting HR projects, managing system upgrades, conducting UAT testing, ensuring data integrity, and developing reports. The role also involves engaging stakeholders to improve processes and ensuring global compliance in HR systems.
As a Senior Customer Success Manager at WalkMe, you will advise up to 10 Fortune 1000 clients on maximizing value from WalkMe's Digital Adoption Platform while managing a portfolio generating up to $6M in annual revenue. Responsibilities include enhancing customer adoption, conducting business reviews, and collaborating with internal teams to ensure customer retention and growth.
As a Customer Success Manager at WalkMe, you will advise a portfolio of Fortune 1000 clients, helping them leverage the Digital Adoption Platform to achieve their digital adoption goals. You will manage client relationships, execute business reviews, ensure product utilization, monitor customer health, and work collaboratively with internal teams to secure renewals and identify growth opportunities.
The Exception Specialist is responsible for ensuring accurate trip data input related to transportation services, advising management on customer service issues, investigating benefit utilization issues, managing the denial and appeal process, and providing outreach regarding transportation and other subjects. This role involves working both independently and collaboratively to improve department efficiency and service quality.
The Senior Customer Success Manager drives client onboarding, oversees strategic product usage, identifies upselling opportunities, and manages client relationships to enhance customer retention and satisfaction. They collaborate with internal teams to ensure client success and gather feedback for product development and improvement.
The Relationship Development Specialist at Q2 will develop new business and manage relationships with community financial institutions. Responsibilities include prospecting for new business, qualifying leads, aligning solutions with prospect needs, and maintaining customer relationships while ensuring database accuracy.
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