Get the job you really want.
Top Hybrid Customer Success Jobs in Austin, TX
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention, developing scalable processes and optimizing customer engagement strategies to ensure successful outcomes for clients. This role emphasizes cross-functional collaboration and continuous improvement to achieve growth targets.
As Customer Success Manager, you'll manage a portfolio of Mid-Market and SMB customers, ensuring their successful onboarding and ongoing engagement. Responsibilities include building relationships, delivering training, creating success plans, and acting as a trusted advisor. You'll drive customer engagement, identify potential risks, and collaborate with the Product Team for enhancements.
As a Workforce Management Senior Specialist, you will develop strategies, analyze data for staffing needs, collaborate across teams to enhance operations, monitor performance metrics, and mentor juniors. Your role will involve creating health reports for stakeholders and improving operational efficiency through precise communication and scheduling adjustments.
The Student Success Coach is responsible for supporting students from enrollment to graduation, fostering engagement, managing portfolios of students, addressing their needs, and collaborating with internal teams to enhance the student experience. They will also identify risks to ensure student success and participate in community events.
Featured Jobs
Featured
Featured
Featured
As a Manager of Customer Success, you will lead a team of Customer Success Managers, manage client relationships, oversee customer implementations, and ensure customer satisfaction while mentoring and developing your team. You will collaborate across departments to drive the success of the organization and its clients.
.png)
The Scaled Account Manager at Navan will establish strategic relationships with customers, respond to their requests, monitor account satisfaction, and drive revenue through renewals and upsells. They need to think critically to optimize processes and contribute to team feedback.
The Senior Customer Success Manager will guide strategic customers through their Digital Employee Experience (DEX) maturity journey, ensuring adoption of Nexthink solutions. Responsibilities include managing customer relationships, executing success plans, identifying upsell opportunities, and collaborating with multiple teams to drive positive customer outcomes.
The Manager, Customer Success Engineering oversees Customer Success Engineers and ensures technical guidance for customers. They engage in leadership-level customer interactions, drive initiatives for customer experience, manage team performance, and provide feedback for product management. This role focuses on operational improvements and team growth.
The Customer Support Specialist at Torch Dental will provide exceptional support to customers via live chat, email, SMS, and phone, assisting them effectively with the platform. They will be responsible for maintaining high-quality customer interactions, meeting KPIs, and collaborating with internal teams to enhance service delivery.
The Sr. Cloud Support Engineer will provide post-implementation support for SailPoint’s IdentityNow, collaborating with customers to resolve complex technical issues and ensure customer satisfaction, while also participating in training and knowledge-sharing initiatives.
In this role, you will define and execute a Customer Success operations strategy, focusing on process improvements, automation, and scalability. You will analyze onboarding processes, develop operational KPIs, and collaborate with cross-functional teams to enhance customer satisfaction. You'll also manage Customer Success tools and ensure the CS team is enabled to utilize them effectively.
.jpg)
.png)
All Filters
No Results
No Results
