The Technical Account Manager at Cloudflare will be the main technical support contact for strategic customers, ensuring high satisfaction by managing support interactions and advocating for customer needs. Responsibilities include monitoring support experiences, collaborating with cross-functional teams, delivering customer insights, and conducting quarterly reviews while providing proactive recommendations.

The Global Accounts Manager develops and drives long-term account strategy plans, builds relationships with senior-level customer leadership, identifies trends and opportunities, supports sales initiatives, and collaborates with account teams to ensure successful renewals and sales growth within assigned Global accounts.

As a Technical Account Manager at Saviynt, you will provide technical and customer service support to key accounts, resolve complex technical issues, assist in pre-sales activities, and manage ongoing customer relationships. You will also oversee the implementation of Saviynt solutions and identify upselling opportunities.