Top Customer Success Jobs in Houston, TX
The Property Support Specialist will manage timelines, budgets, and projects while providing operational support to property teams. Key responsibilities include executing day-to-day operational tasks, training staff, developing SOPs, and communicating with team members to enhance property performance and ensure seamless operations.
The Retention and Recovery Specialist I interacts with clients to assist in the return of rental equipment and convert clients to private pay services. Responsibilities include managing phone calls, resolving issues, answering inquiries, maintaining detailed documentation, and meeting productivity goals.
The ERP Implementation Specialist & Admin will deploy and manage the Infor LN ERP system, ensuring it meets the company's manufacturing needs. Responsibilities include configuring the system, data migration, collaboration with cross-functional teams, user training, and ensuring system security and compliance.
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The Customer Support Lead will oversee Tier 1 support agents, managing daily operations, resolving client escalations, and improving service quality. The role also focuses on team leadership and coaching, enhancing workflows, and conducting performance analysis.
Client Experience Manager at Rialtic, Inc. Responsibilities include shaping business reports, understanding and acting on client results, requests, and feedback. Collaborating with operational and technical teams to focus on client data needs, streamline data workflows, and manage large datasets. Ensuring value delivery through consolidated reports and efficient operational processes.
As a Principal Accessibility Specialist, you'll lead the accessibility strategy and implementation across digital products, ensuring compliance with the latest WCAG standards. You'll work with designers, developers, and product managers to improve user experiences and provide mentorship to cross-functional teams on best practices for accessible design and development.
The QRA Specialist monitors the compliance program, assists with inventory and safety compliance, tracks regulatory records, conducts internal audits, and helps maintain safety and security standards in the Distribution Center.
The Senior Compliance Specialist will support risk management practices in the claims department, ensuring compliance with regulations, conducting deep dive claim reviews, overseeing complaint handling and adjuster licensing programs, and collaborating with various teams on compliance training and policies.
The Customer Success Architect at Forcepoint is responsible for managing Enterprise customer accounts, guiding clients through onboarding, maintaining relationships, and ensuring adoption of Forcepoint solutions. The role involves monitoring customer utilization, conducting proactive meetings, and analyzing data to improve customer experiences in cyber-security services.
The Customer Success Associate will ensure customer satisfaction by managing onboarding, integration, and account performance. This role involves building strong relationships with customers, monitoring account health, and collaborating with internal teams for seamless implementation of payment solutions.
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