Top Customer Success Jobs in Houston, TX
The Bilingual ATM Helpdesk Representative monitors ATMs for service issues, resolves malfunctions remotely, opens service tickets, and provides customer support via phone and email. They manage relationships with service vendors and ensure proper documentation of all service calls until resolution.
The Client Services Manager is responsible for leading a team of recruiters to ensure excellent service delivery to clients, building strong client relationships, setting performance standards, providing coaching to direct reports, and developing recruitment metrics to guide decision-making.
The Customer Support Representative will manage customer orders, ensuring timely pickups and deliveries while maintaining relationships. Responsibilities include scheduling appointments, documentation, and effective communication with stakeholders to deliver excellent customer service.
The Client Manager is responsible for managing day-to-day activities of client accounts, including policy reviews, contract negotiations, and preparing renewal documents. They develop and maintain relationships with clients and insurance markets, coordinate service delivery for assigned accounts, and stay informed on regulatory changes, while contributing to internal improvements and mentoring colleagues as needed.
As a Benefit Administration Specialist, you will work with clients and brokers to implement benefit plans on the GoCo platform, conduct training, ensure data accuracy, troubleshoot discrepancies, manage implementations, and serve as the key contact for benefit inquiries.
The Client Development Executive aims to drive revenue by securing new large customers in regional markets. Responsibilities include identifying new business opportunities, managing relationships with large accounts, and ensuring smooth transitions to account management. Utilizing Salesforce for CRM, the role demands advanced selling skills and collaboration with internal teams to support sales processes and achieve targets.
Responsible for customer invoicing for primarily large national, industrial, strategic, and key accounts. Reconciles internal and external systems, assists in collection of accounts, and resolves billing issues.
The Relationship Specialist will build and nurture relationships with current and prospective customers, focusing on providing financing solutions for independent auto dealers. This role involves attracting new business and balancing revenue growth with risk management while enhancing customer relationships.
The Sr. Procurement Category Specialist will analyze spending data, enhance purchasing processes, develop sourcing strategies, manage supplier relationships, conduct spend analysis, and implement procurement system improvements. This role focuses on cost reduction, sourcing critical categories, negotiating contracts, and ensuring effective supply chain operations.
The Default Escalations Specialist is tasked with addressing and resolving consumer complaints within the Loss Mitigation division. This role involves making timely calls to consumers regarding their complaints, researching loan issues, and collaborating with other departments to ensure resolutions are met while maintaining records of complaints and outcomes.
Top Companies in Houston, TX Hiring Customer Success Roles
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