Top Customer Success Jobs in Houston, TX
The LabVIEW Specialist will support existing software systems, provide troubleshooting and debugging assistance, and develop new software products, both back-end and front-end. Strong programming skills and effective communication are crucial, along with adherence to quality practices as per AS9100/ISO standards.
The Logistics Customer Service Representative will work in an office environment focusing on exceptional customer service, data input, report generation, and assisting with shipping processes within the Expeditors-Houston Branch.
As a Technical Support Specialist, you will provide desktop support and troubleshooting for a lab facility environment, working with users and equipment to ensure optimal performance. Responsibilities include user account management in Microsoft 365, problem-solving with hardware and software, and assisting remote team members. Strong customer service skills and independent work ethic are essential.
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The Customer Correspondence Manager oversees Customer Correspondence Specialists to resolve customer issues through written correspondence. Responsibilities include staff training, ensuring compliance with service agreements, managing complex complaints, and analyzing performance trends.
The Client Relations Team Specialist at The Baldwin Group is responsible for providing high-quality service to high net worth clients, responding to service requests, processing endorsements, issuing new business, answering coverage questions, and remarketing accounts when necessary.
The Bilingual ATM Helpdesk Representative monitors ATMs for service issues, resolves malfunctions remotely, opens service tickets, and provides customer support via phone and email. They manage relationships with service vendors and ensure proper documentation of all service calls until resolution.
As a Retention Specialist, you will provide exceptional customer service, make calls to assist clients with inquiries, develop retention strategies, negotiate contract renewals, and educate customers about health plan benefits. You will resolve customer issues and collaborate with other departments to enhance customer satisfaction and retention efforts.
The Process Specialist oversees unit operations, directs daily production activities, and leads troubleshooting efforts to resolve complex issues, ensuring safety and production goals are met while maintaining quality and promoting effective communication among staff.
As a Field Engineer in Customer Support, you will commission and troubleshoot automated controls at customer locations, ensuring high-quality work. You'll design acceptance tests, create technical documentation, and provide remote support while maintaining effective relationships with clients and project teams. Traveling up to 80% is required.
In this remote role, you will assist families and schools with scholarship inquiries, ensuring all questions are addressed and callers are satisfied. You'll need to handle incoming calls related to funding and application status, providing excellent customer service with empathy and patience.
Top Companies in Houston, TX Hiring Customer Success Roles
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