Top Healthtech Customer Success & Experience Jobs in Houston, TX

Lead a team of Customer Success Executives to manage enterprise health system accounts, drive impactful solutions, and ensure client success metrics are met.

Manage and supervise Personal Financial Counselors, ensuring compliance with DoD expectations, overseeing financial management services, and conducting quality assurance activities.

The Technical Onboarding Manager partners with customers to facilitate their onboarding experience, ensuring successful EHR integrations and operational readiness. Responsibilities include guiding customers through training, managing escalations, and creating documentation and onboarding collateral.

Manage a team of SMB Customer Success Managers, focusing on revenue growth, customer retention, and team performance while utilizing data-driven strategies.

The Provider Experience Associate responds to provider inquiries, analyzes product errors, updates databases, supports the provider network, and collaborates on process improvements.

As a Telesales Supervisor, you will lead and develop a team of licensed agents, focus on training, performance metrics, and compliance, while managing operations across multiple time zones.

Lead customer success for revenue cycle management (RCM) across MSK/provider partners: onboard customers, manage third-party billing vendors, diagnose and remediate revenue leakage, guide front- and back-end RCM operations, produce monthly performance reports, translate RCM data into executive insights, and inform product through customer feedback.

The Account Manager will oversee partner onboarding, provide training and support, manage partner performance, execute growth initiatives, and align internal teams based on partner feedback.

The Front Desk Receptionist greets visitors, manages communications, performs administrative duties, and ensures smooth office operations while providing customer service.

The Community Engagement Associate will manage responses on social media platforms, ensuring the brand's voice is consistent while collaborating with internal teams to address customer feedback and trends.