Top Tech Jobs & Startup Jobs in Houston, TX

The Customer Success Manager will engage customers to maximize platform usage, drive renewals, build relationships, and analyze customer data for strategic recommendations.

Lead a small team to define and execute website content strategy across multiple product sites, drive content roadmaps and operational excellence, partner with cross-functional stakeholders, and contribute hands-on to high-priority content. Scale content production using CMS, AI-assisted workflows, freelancers, and strong quality-control processes to support acquisition, conversion, and product storytelling.

Lead lifecycle strategy and execution for Superhuman Mail, building 0->1 and scalable programs across onboarding, activation, engagement, cross-sell, retention, and win-back. Establish segmentation, experimentation, and KPI frameworks; design email and in-product messaging; run A/B and holdout tests; and partner cross-functionally with Product, Data, PMM, and Marketing Ops to drive growth.

Translate high-fidelity designs into production-quality UI components and maintain a code-based design system. Prototype interactions and data visualizations, build tooling to accelerate design-to-development workflows, iterate from user feedback and performance data, and collaborate with designers, engineers, product, and users to deliver responsive, accessible, high-density data web applications.

Serve as first-line member support via chat and ticketing, resolving entry-level issues (payments, loyalty), triaging and escalating complex cases, documenting interactions, collaborating with internal teams and BPO partners, staying current on product changes, and delivering patient, organized digital customer service.

Lead and scale on-site field operations across warehousing, events, and retail. Manage Field Operations Managers and shift leads to ensure reliable staffing, on-site quality, incident management, and account health. Define commercial frameworks, build AI-enabled tooling and monitoring with Product/Data/Engineering, and recruit, onboard, and develop shift lead talent to sustain performance at scale.

Lead North America mid-market marketing: own demand generation, ABM, webinars, and field events. Build and manage a regional marketing team, partner with Sales/Channel/Global Marketing, run budgets and ROI-driven campaigns, set KPIs, and travel ~40% to support regional activations and events.

Design, build, and deploy LLM-powered applications, collaborating with Data Science teams to ensure agent systems operate reliably in production. Handle full lifecycle from prototype to production, integrating APIs and managing workflows.

Lead digital demand generation and marketing automation strategy, owning paid acquisition channels, HubSpot/Pardot administration, Braze engagement, ABM and email programs, Salesforce reporting, and data-driven optimization to drive qualified pipeline and improve lead management and conversion.

Sell Airwallex's payments and financial platform to US SME customers across ecommerce, SaaS, and professional services. Manage full sales cycle from prospecting to close and initial ramp, conduct technical and commercial consultations, negotiate contracts, exceed revenue targets, and collaborate with internal teams to ensure smooth onboarding and successful customer outcomes.

Lead and scale a team of full-cycle Account Executives focused on SMB acquisition. Own revenue, pipeline health, deal quality, and execution velocity. Coach AEs on discovery, negotiation, and closing; enforce pipeline discipline, CRM hygiene, and metrics-driven operations. Partner with outbound and cross-functional teams to refine ICPs, improve win rates, and leverage data/AI and sales tools to improve forecasting and deal strategy.

Provide senior regulatory legal advice for Airwallex Americas on payments and financial services. Manage licensing, registrations, compliance obligations, regulator engagement, cross-border product support, regulatory strategy, and external counsel. Partner with product, compliance, risk, and commercial teams to enable market expansion and ensure timely regulatory filings while improving efficiency with AI and legaltech tools.

Lead the Data Access product for financial institutions: define vision and roadmap, prioritize features, manage full product lifecycle, collaborate with engineering, design, and marketing, analyze performance metrics, and iterate based on user feedback and market trends to meet company objectives.

Provide application support and troubleshooting, optimize operational processes, liaise between business and IT, analyze performance and reporting, and implement improvements to ensure operational effectiveness and reduced downtime.