Top IT Support & Helpdesk Jobs in Hartford, CT

The CTS Operations Analyst at CDW primarily provides tier-1 support, performs operational tasks, and collaborates with teams to deliver services exceeding customer needs and requirements.

As a Senior IT Operations member, you'll provide technical support, manage SaaS platforms, oversee device management, and drive process improvements. This role involves collaboration with the IT team to enhance support systems and ensure operational efficiency.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

The Incident & Problem Consultant manages high-impact IT incidents, coordinates response teams, monitors events, and drives issue resolution, ensuring effective communication throughout.

The Product Support Associate provides technical support and customer assistance in implementing and configuring document management systems while troubleshooting issues and training clients.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

The IT Associate Analyst serves as a liaison between Engineering and IT, collecting and clarifying business requirements, facilitating solutions, and consulting on IT strategy and planning.

The Junior Systems Administrator supports server and cloud services, manages user lifecycles, assures security protocols, and provides technical support for the University environments.

The role involves technology leadership in architecture and implementation of CA Identity Portal, coordinating with teams and participating in client meetings.

Manage a team of engineers focusing on enterprise application operations, including support for tools like Google Workspace and Slack, while ensuring operational health and vendor relationships.