Top IT Support & Helpdesk Jobs in Hartford, CT

The role involves managing and scaling a Technical Support Engineering team, ensuring escalation quality, investigating AI output, and establishing operational rigor while maintaining customer empathy in communication.

The Support Platform Manager will lead a technical team to manage support infrastructure, enhance platform reliability, and ensure efficient communication through effective integrations and team collaboration.

Provide overnight operational and technical support for trading systems: monitor systems and risk limits, troubleshoot disruptions, coordinate with traders, engineers, and vendors, perform root cause analysis, adjust limits per policy, and maintain detailed operational documentation.

As a Customer Systems Administrator, you will manage customer platforms, drive automation, resolve incidents, and maintain documentation to ensure operational reliability and efficiency.

Monitor and support exchange operations during weekends, troubleshoot issues, and communicate with engineers to resolve incidents effectively.

Manage the reliability and performance of healthcare IT systems, ensuring efficient operations through collaboration with cross-functional teams, monitoring metrics, and mitigating potential disruptions.

The IT Intern will support technology systems across schools, providing tier 1 assistance, troubleshooting issues, and maintaining documentation while learning in a fast-paced environment.

As a Systems Administrator, you will support clients by troubleshooting technical issues, manage Microsoft technologies and virtual environments, and configure network devices.

The IT Manager, Product Operations leads and supports Digital Workplace technologies, managing services and teams to ensure effective end-user experiences and operational efficiency.

The role involves technology leadership in architecture and implementation of CA Identity Portal, coordinating with teams and participating in client meetings.