Top Tech Jobs & Startup Jobs in Hartford, CT

Provides technical product support to global capital markets clients using proprietary document management, composition, and print workflow systems. Responsibilities include gathering requirements, configuring accounts and templates, troubleshooting data and formatting issues, resolving or escalating technical problems, training clients, preparing documentation, supporting upgrades and UAT testing, and providing product feedback. Requires third-shift availability, weekend and holiday work, strong communication and organization, and 5–6 years of relevant administrative or operational support experience.

Provide best-in-class customer service to healthcare provider accounts via phone, email, and chat. Resolve issues, upsell platform features, maintain accurate interaction records, and drive provider engagement by demonstrating Zocdoc's value.

Manage and optimize paid social campaigns across major platforms, QA builds, monitor pacing and performance, troubleshoot technical issues, develop strategic plans and client-facing POVs, collaborate with cross-functional teams, and support training and documentation of paid social best practices.

Leads community engagement and partnership strategies across multiple markets, advising senior leaders on local risks, stakeholder sentiment, permitting, and development priorities. Builds relationships with officials, nonprofits, unions, businesses, and community organizations; negotiates community benefit and development agreements; oversees partnerships, investments, budgets, and engagement KPIs. Coordinates cross-functional teams across government affairs, communications, legal, development, operations, and people functions to support site selection, construction, permitting, and ongoing operations.

Manage and optimize B2B SaaS email marketing across prospect and customer lifecycles. Own email roadmaps, calendars, nurture programs, segmentation, personalization, governance, and performance reporting. Use Marketo, 6sense, AI-enabled workflows, testing, and campaign insights to improve engagement, conversion, adoption, retention, and expansion. Collaborate with Campaigns, Customer Marketing, Product Marketing, Sales, Design, and other teams while ensuring messaging, AI-generated content, privacy, compliance, and deliverability standards.

Own the end-to-end People lifecycle for M&A: lead HR due diligence, partner with Corporate Development, build cross-functional integration playbooks, orchestrate Recruiting/Comp/Immigration/Payroll workstreams, and design day-1 onboarding and retention programs to integrate acquired technical teams under compressed timelines.

Owns the strategy, architecture, and implementation of production AI and machine learning systems for personalization, search ranking, relevance, and patient-provider matching. Builds recommendation engines, retrieval models, LLM applications, and scalable ML infrastructure while establishing AI safety, evaluation, and MLOps standards. The role requires hands-on model development, technical leadership, mentoring, and responsible deployment of AI in a regulated mental healthcare environment.

Lead Americas partner success strategy and team, build executive partner relationships, drive partner activation and commercial readiness, align cross-functional stakeholders, develop partner business plans, and evolve the regional partner model to meet growth goals.

Build and own Babylist’s proactive PR and communications strategy across consumer, corporate, executive, product, partnerships, culture, and social impact narratives. Develop thought leadership, ghostwrite executive content, secure high-impact media and podcast placements, manage PR and influencer agencies, lead awards strategy, create communications playbooks and collateral, and measure impact. The role requires East Coast availability and short-notice travel to NYC.

Owns RTB House’s performance media measurement strategy across products. Responsibilities include defining measurement taxonomies, evaluating attribution, incrementality, MMM, and MTA methodologies, managing third-party measurement partners, developing testing playbooks, piloting identity and measurement approaches, translating insights into market-facing messaging, and training commercial teams. The role requires hands-on performance media buying or oversight experience and strong ability to communicate measurement concepts, limitations, and results to technical, executive, and commercial audiences.