Top Tech Jobs & Startup Jobs in Hartford, CT

Serve as a technical trusted advisor to account teams and clients, identifying needs and proposing solutions across cloud, cybersecurity, networking, DR, virtualization and device management. Produce technical documentation, SOWs, RFP/RFI responses, presentations, and deliver training and client-facing events while staying current on vendor technologies and certifications.

Lead design and implementation of large-scale, reliable software systems. Architect integrations, define standards and CI/CD practices, mentor engineers, drive platform strategy, and coordinate cross-team solutions to meet performance, availability, security, and business objectives.

Provide technical support and troubleshooting for OneStream customers, triage and resolve complex issues, communicate root-cause analyses, maintain knowledgebase articles, collaborate cross-functionally, and prioritize rapid case resolution while enabling customer success and team knowledge sharing.

Lead product strategy and execution for ACI Speedpay's API and developer experience platform. Manage a team of product managers, define roadmap and success metrics, prioritize platform consolidation and technical debt, partner with engineering, security, and stakeholders, and champion responsible AI-enabled product innovation to improve developer productivity and platform adoption.

Build and own integrations between HubSpots financial systems (ERP, billing, tax, revenue recognition). Ensure financial correctness, SOX compliance, reliability, incident response, and clear cross-functional communication with Finance, Compliance, and auditors. Mentor engineers, improve reporting pipelines, and participate in hiring.

Serve as primary relationship owner for enterprise accounts to drive retention, product adoption, ROI, and expansion. Deliver data-driven analysis in the Vidmob platform, lead strategic account plans and business reviews, mitigate risk, support renewals and upsells, and coordinate cross-functional resources to ensure customer success and operational excellence.

Lead technical pre-sale efforts and end-to-end implementations: design tailored POCs, translate complex data into solutions, define technical requirements, manage onboarding and stabilization, coordinate across Customer Success/Product/Engineering, and validate delivered outcomes to accelerate deal closure and drive customer value.

Lead and develop Tier 1 and Tier 2 technical support teams for enterprise clients. Own escalation management, incident oversight, process modernization, KCS adoption, AI/automation initiatives, queue and SLA optimization, cross-functional collaboration, and data-driven performance improvements.

Lead Amazon DSP strategy and full-funnel retail media across Walmart, Instacart, and The Trade Desk. Translate AMC and CommerceIQ analyses into actionable, measurable campaigns; build reporting for WBR/MBR/QBR; drive testing and optimization; manage escalations with support/engineering; advise Sales on upsell; and raise team capabilities through playbooks and mentoring.

The Communications Manager will handle media relations, write press materials, manage press inquiries, and coordinate across teams to enhance MoonPay's brand visibility.