Top Operations Jobs in Hampton Roads, VA

Seeking a Senior Manager, Paymaster Operations to streamline vendor payment business life cycle processes, drive new solutions, and manage complex business projects. Must demonstrate strong organizational leadership and work effectively in a fast-paced environment with shifting priorities.

Headway is seeking an experienced Workforce Manager to oversee forecasting, planning, staffing optimization, and reporting for their Customer Experience (CX) team. The Workforce Manager will play a critical role in building the CX organization's workforce management function to support both internal and external teams. They will be responsible for creating capacity planning, forecasting, and scheduling strategies to ensure the right agents are in place at the right time. The Workforce Manager will also lead real-time adherence efforts, create dashboards and reports, and provide insights to improve agent productivity. This role requires strong analytical and operational skills.

Lead the convenience retail business systems and sales processes, maintain hierarchies and critical data inputs, analyze salesforce reporting, and drive systems capability of the sales team.

Develop consumer selling stories using consumer segmentation framework, provide guidance on principles of consumer segmentation, generate shelving recommendations, curate social intelligence, optimize business through data, drive action-oriented insights on innovation and growth imperatives.

The Product Compliance team at Cash App is seeking a Product Compliance Manager to support Cash App's Lending compliance program. The ideal candidate will have experience working with product teams, overseeing compliance activities, and collaborating with various teams to ensure a strong compliance posture for Lending products.

The Operational Risk Manager at Cash App will support the implementation of the Operational Risk Management Program across Cash Customer Operations. Responsibilities include overseeing ORM frameworks, risk identification, assessment, and control documentation. This role involves collaborating with various departments to mitigate operational risk and ensure compliance with industry standards.

The Associate Director of Primary Research for Dotdash Meredith is a seasoned position responsible for shaping research strategy, developing talent, and managing strategic conversations with executives. The role involves overseeing internal research panels, guiding research panel strategy, collaborating with various business facets, building partnerships, and mentoring junior staff. The ideal candidate is a seasoned research professional with experience in diverse methodologies and a passion for storytelling.

The Vendor Relations Lead is responsible for developing, executing, and ensuring the success of the 3PN Vendor strategy. This role involves managing vendor relationships, optimizing processes, negotiating contracts, and overseeing vendor performance to enhance customer onboarding experiences.

Develop, deploy, and manage partnerships to enhance products and go-to-market strategies at Square. Collaborate with cross-functional teams and drive significant business growth through product and channel partnerships.

As the Senior Manager of Documentation & Technical Writing at Domino Data Lab, you will lead the development and implementation of technical documentation, focusing on machine learning and data science use cases. Your responsibilities include establishing a streamlined documentation process, setting style standards, and improving existing documentation. You should have expertise in enterprise B2B product documentation and domain knowledge in ML platforms and distributed/cloud computing.