Top Customer Success Jobs in Hampton Roads, VA
The Customer Service Representatives at Sutherland will engage with customers to resolve issues and provide support. They will leverage their problem-solving skills and strong communication abilities to meet customer needs while utilizing technology and tools provided by the company.
The Training Specialist 2 will conduct classroom and mobile team training for military and civilian personnel on CANES systems management, cybersecurity, and troubleshooting. They are responsible for developing training programs, administering knowledge tests, and providing subject matter expertise to improve training curriculum and environment. The role requires extensive training experience and knowledge of Navy Shipboard Networks.
The Customer Service Representative will provide support to Military Sailors and their families by investigating and resolving inquiries through various communication channels. The role involves utilizing software applications, conducting data entry, and receiving training for military programs. Opportunities for advancement into supervisory roles are available for high-performing agents.
Featured Jobs
The Legal Administrative Specialist will provide administrative support for FOIA and Privacy Act requests, ensuring timely processing and safeguarding sensitive information. Responsibilities include document analysis, searching databases, compiling reports, and maintaining organization.
The Associate Software Automation Specialist will assist in the setup and maintenance of loan programs within the Product Pricing Engine, automate investor guidelines, and help clients with system configurations. Responsibilities include troubleshooting, monitoring error logs, and defining user privileges within the Loan Origination System, with opportunities to learn about various roles within the mortgage industry.
The Senior Manager of Customer Success will lead the customer success team, focusing on customer satisfaction and retention. Responsibilities include developing customer success strategies, mentoring the team, leveraging data to drive insights, managing customer escalations, and collaborating with various teams for customer advocacy and growth opportunities.
The Customer Success Manager will manage relationships with customers to improve adoption and satisfaction, aiming for high renewals and retention. Responsibilities include advising customers, tracking key metrics, executing communication strategies, resolving issues, and collaborating with various teams to boost customer value and usage of products.
The Customer Success Manager will manage ongoing customer activities, nurture relationships with stakeholders, monitor customer health, guide problem resolution, oversee the renewal process, provide visibility across departments, and develop advocates among customers to drive measurable outcomes and loyalty.
The Utility Program Software & SaaS Configuration Specialist will design, configure, and maintain software workflows for utility energy-efficiency programs. Responsibilities include implementing business processes in SaaS platforms, resolving bugs, ensuring an excellent user experience, and producing analyses to support program delivery.
The Workday Client Partner acts as a trusted advisor to large enterprise clients, focusing on account management, relationship development, and driving revenue growth. This role involves engaging with senior stakeholders, providing sales support, and ensuring client satisfaction while managing strategic IT roadmaps and staffing changes.
The Billing Specialist is responsible for managing billing processes for clients including submitting claims, resolving billing errors, and providing customer support. The role requires preparation of patient statements and ensuring productivity standards are met.
Top Companies in Hampton Roads, VA Hiring Customer Success Roles
See All
All Filters
No Results
No Results
